About Bluum
At Bluum, we’re on a mission to improve learning and make it more accessible for all. Guided by our values—Start with Empathy, Do What’s Right, Own It Together, and Win as a Team, Always be Learning—we partner with educators to create impactful learning environments through innovative solutions and personalized support. If you’re driven by purpose and want to make a real difference, you belong at Bluum
The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.
Pay range $20- 24 per hour
- Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
- Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
- Processing returns and corrections to orders or invoices
- Monitoring and closing out open orders and returns
- Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
- Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
- Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
- Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
- Sharing responsibility for regular report and contract maintenance with other Sales Support staff
- Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
- Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
- This is a hybrid role #LI-Hybrid
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Microsoft Word Intermediate
- Microsoft Outlook Intermediate
- Microsoft Excel Some Knowledge
- Problem Solving Intermediate
- Communication Intermediate
- Planning & Organizing Intermediate
- Customer service or administrative experience
What We Do
Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission – to improve learning and make it more accessible. From the personalized support and services we provide to the hand-picked products we use that create exceptional learning environments, everything we touch, say or do empowers educators to make a difference. Learn more about how we are cultivating possibility at bluum.com.
