The Role
Manage processing of sales agreements, oversee commission processes, update sales materials, maintain CRM records, support sales teams, and streamline processes.
Summary Generated by Built In
Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost effectively to our customers. As an Adian you will have the opportunity to shape communities and create lasting landmarks that will be admired for generations. The life-defining work you will do with Adi will directly impact and positively change the lives of our customers and communities we serve. We champion ownership and encourage all of our team members to think and act like owners. Adi is committed to not only develop buildings, but to developing the leaders of tomorrow.
Successful Adians care deeply about their work and commit to continuously learn and develop in their field. Adians think about how every decision they make will impact our customers and go the extra mile to deliver an exceptional customer experience. Our most successful Adians work with a bias toward action. They value experimentation and trying new ways of working to ensure we deliver results to our customers.
Adians offer support to our teammates before being asked. We help each other improve through candid, constructive feedback and empower each other to perform. It does not matter if you are a new or seasoned Adian. We welcome diverse perspectives and encourage each other to speak up. Successful Adians challenge each others’ thinking through respectful and thoughtful debate. When we reach a decision, we commit and move forward together. We are a team. We face adversity together. We learn together. We win together.
What You’ll Be Doing:
- This is a full time in-office role based out of our Head Office in Burlington, transitioning to a hybrid arrangement upon completion of training
- Manage the full processing lifecycle of Agreements of Purchase and Sale (APS), amendments, and related legal documentation with precision and urgency.
- Oversee the sales commissions process including commission payments, invoicing and collection while adhering to Finance processes and project schedules.
- Collaborate with sales teams to audit and follow up on deal files, resolving missing or incorrect documents prior to legal handoff
- Maintain, update and distribute internal sales material including price lists, premium sheets, and promotional packages ensuring accuracy across all channels.
- Maintain accurate and up-to-date CRM Records, ensuring data integrity while adhering to internal standards. Platforms include Hubspot, Excel, Sharepoint, etc.
- Track and report on project availability, status and deal flow to contribute to real-time updates and daily dashboards
- Assist in project launch preparation including CRM setup, pricing uploads, and broker communication
- Provide day-to day support to the sales teams, legal counsel, and external partners by providing knowledgeable and timely assistance of all administrative tasks
- Partner with Sales & Marketing manager to gather feedback and streamline sales processes supporting the continuous improvement across the department
What You Bring:
- 2+ years of experience working in a customer facing & administrative role (experience working for a builder/developer is preferred)
- Understanding of sales agreements, amendments, cheques etc.
- Ability to spot errors, missing data, and compliance gaps.
- Proficient in CRM platforms, Microsoft Suite, agreement-based platforms
- An understanding that system inputs drive outputs and reporting
- Knows how to manage private purchaser information securely.
- Understands legal and regulatory standards in real estate admin processes.
- Communicates clearly and professionally with brokers, purchasers, and internal teams.
- Uses proper tone, grammar, and formatting in writing.
- Asks clarifying questions to avoid miscommunication.
- Utilizes interpersonal skills to build and maintain relationships with clients, real estate agents, and industry professionals, fostering positive and productive partnerships.
- Identifies issues early and uses sound judgment to resolve them independently when appropriate.
- Escalates with proper context when needed.
- Able to manage a high volume of tasks without missing deadlines.
- Prioritizes based on urgency and importance.
- Retains and applies instructions with minimal repetition.
- Keeps track of project and purchaser details across multiple projects and systems.
- Closes the loop on administrative tasks thoroughly and on time.
- Delivers speedy knowledge and on time customer service at every touch point.
- Keeps files and systems orderly, accurate, and audit-ready.
- Adheres to naming conventions and workflow standards.
- Manages multiple projects without losing track of key dates or deliverables.
Contracts
System Proficiency
Compliance
Communication (Written & Verbal)
Problem Solving
Time Management
Information Retention
Execution
Organization
Why You’ll Love Working Here:
- Learning & Development Reimbursement: Adi encourages team members to never stop learning and continuously improve. We provide Adians with tuition and education reimbursements to support team members in their development.
- Competitive Paid Time Off: Team members are provided with comprehensive paid time off, 5 paid Wellness Days and 3 paid Sick Days annually.
- Competitive Salaries: Adi regularly conducts compensation market reviews to ensure our total compensation package remains competitive.
- Employee Home Ownership Program: Adians have the opportunity to live in the beautiful communities we create through our Employee Home Ownership Program. Eligible team members will receive a % discount off the total purchase price.
- Comprehensive Benefits Plan: Adi provides all full-time team members and dependents with coverage for dental, prescriptions, vision care, paramedical practitioners, life insurance and more.
- Flexible Health, Lifestyle & Wellness Personal Spending Account: Annual health, lifestyle & wellness spending accounts that can be used for fitness classes, gym memberships, family & pet needs, additional health benefits and more!
- Dedicated Online Mental Health Partner: We understand how important mental wellbeing is for our employees, which is why we have partnered with an online therapy provider that employees can access 24/7.
Adi Development Group is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a team that reflects the diversity of our customers and communities in which we live and serve. Adi Development Group is committed to creating an environment where every employee has the opportunity to reach their potential. We hire based on merit and are committed to the principle of equity in employment. We welcome diversity and encourage applications from all qualified individuals. As part of our commitment to accessibility for all persons with disabilities, Adi Development Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you require accommodation, please inform Human Resources.
Top Skills
Crm Platforms
Excel
Hubspot
Microsoft Suite
Sharepoint
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The Company
What We Do
Building higher standards in Real Estate development, one community at a time. From Real Estate investment, to planning, design, building and management, the Adi Development team takes pride in bringing passion and energy to every step of the development process. Its a philosophy that continues to drive our residential and commercial Real Estate endeavours throughout the Greater Toronto Area (GTA). While others prefer to strive for the exceptional, we use it as our starting point. Build from there, and remarkable results can't help but follow.
Adi not only the fastest growing Real Estate developer in the GTA, but was named to the Top 10 Growing Companies in 2019 by the Globe and Mail. We are always looking to add exceptional talent to our growing team!
