About MedTrainer
MedTrainer is the all-in-one compliance, credentialing, and training platform used by thousands of healthcare organizations across the U.S. and beyond. We simplify complex, highly regulated workflows so healthcare teams can focus on what matters most—patients.
We’re backed by Vista Equity Partners and Telescope Partners, growing fast, and building a world-class Client Success organization to support our scale.
Job DescriptionWe’re looking for a Training & Onboarding Manager who can bring learning to life. This role blends training delivery, content creation, and software onboarding into one dynamic position.
You’ll create high-impact training materials, deliver engaging sessions for both clients and internal teams, and help shape a scalable onboarding function from the ground up. The role starts as an individual contributor but has a clear growth path into leadership.
What You’ll Do
Training Content Creation
- Build and refine training materials: guides, scripts, decks, videos.
- Decide when content should be live, recorded, or self-paced.
Training Delivery
- Train clients on MedTrainer’s software.
- Deliver internal training on CS skills and soft skills.
Client Onboarding
- Support onboarding of new customers.
- Help shorten onboarding cycle times through better education.
Leadership Path
- Potential to immediately supervise 1 direct report.
- Opportunity to build a full onboarding/training team as we scale.
Qualifications
- 3+ years creating training content or delivering educational programs.
- Excellent presentation and facilitation skills.
- Ability to build content from scratch.
- Strong learning agility and growth mindset.
- Strong presentation, facilitation, and communication skills.
- Software onboarding experience is a plus (not required).
- LMS experience is a plus (not required).
We Offer
- $33,000–$48,000 MXN net monthly
- Private medical expense insurance
- Savings plan (“Caja de Ahorro”)
- English classes
- Free breakfast, lunch, snacks, and drinks at the office
- Discounts on medical services
- Growth opportunities in a fast-growing SaaS company
Application Requirements
- This is a on-site position in Querétaro, Mexico.
- We are only considering candidates who Are Mexican citizens or legally authorized to work in Mexico, and currently reside within Querétaro.
- Please attach your updated CV in English when applying.
🌟 Why You’ll Love Working Here
We’re a tight-knit team that works hard, helps each other, and knows how to have fun along the way. At MedTrainer, your ideas matter, your work has impact, and your growth is part of our mission.
If you love helping people and want to be part of a company that’s transforming healthcare through technology — we’d love to meet you!
Top Skills
What We Do
In a not-so-distant land lived an overworked healthcare administrator, who was tired of never-ending compliance tasks. Missing documents, incomplete training, endless credentialing and ever-changing regulations….she felt like she was never getting on top of it all.
But one day, when she turned on her computer, she found an all-in-one compliance platform called MedTrainer. From henceforth her work-life changed for the better.
Training and onboarding became automated! All compliance-related documents were in one place. And credentialing headaches became a thing of the past because MedTrainer made it so easy.
Since we’re here on LinkedIn, you know MedTrainer isn’t just a fairytale. We have an expert-designed software platform and a dedicated team of compliance professionals ready to help you with OSHA, HIPAA, CMS, HR, eLearning, Self-Managed or Fully-Managed Credentialing, and so much more.
We also have solutions for Policy and Procedure Management, Safety Plan Authoring and Management, Incident Management, Credential Management, Safety Data Sheet (SDS) Management, Contract Management, Equipment Lifecycle Management, plus other compliance issues.
Welcome to the MedTrainer family. We look forward to hearing your story soon. Contact us or visit www.medtrainer.com today to learn how we can transform compliance management for you.
