The Research and Insights Consultant works closely with the Director, Strategic Analytics and Insights as part of an “Analytics Hub” to provide System Office and Ministry leadership with analytics and insights on strategic and business development initiatives that are essential for Trinity Health to meet system-wide goals and standards. This role utilizes internal and external databases and other resources to provide research, analyses and insights that assists and informs strategy development, mergers, acquisitions and partnerships, service line planning, business development, feasibility studies and decision making for complex business questions. The Research and Insights Consultant is a key person to help answer leadership questions or inquiries and be able to synthesize and communicate work outputs to leadership in an actionable, concise and easy to understand format. The Research and Insights Consultant also participates within multi-functional teams that address market opportunities, ROI development, volume growth plans, capital and operating budgets, long-range financial plans, partnership and divestiture evaluations, market/environmental assessments and sales practices that enable Trinity Health to achieve its strategic and operating performance objectives.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions.
2. Provides data analysis, research and actionable insights and deliverables that assist system office and health ministries in the development of strategies and business plans, market assessments, physician alignment, strategic financial analyses and new strategic, competitive and regulatory developments across the healthcare industry.
3. Collects, analyzes and summarizes market, financial, clinical and claims data from publicly available and internal sources as appropriate to assist leadership with decision making.
4. Uses demographic, and inpatient databases, market sizing and forecasting applications, mapping and physician relationship management software and other resources and/or
designs and develops new analytical models for use across the organization that may include, but not be limited to:
a. Profiling and monitoring market areas to identify demographic, competitor and health service delivery trends;
b. Preparing and designing spreadsheets, graphics and maps for presentation to a variety of constituencies, including senior management;
c. Conducting market level competitive analyses of service /product lines across the continuum of care;
d. Assisting with developing HM volume forecasts for capital and operating budget process;
e. Identifying trends or patterns in complex claims data.
5. Develops and communicates ongoing assessment of healthcare business and environmental trends that may provide new development opportunities for the system, regional and local levels.
6. Uses advanced analytical methods and large, raw data sets, often used in industries outside of healthcare, to develop mathematically sound and statistically appropriate analyses to answer key business questions for the organization
7. Provides analytical support and data room management for mergers, acquisitions, joint ventures and other partnerships and divestitures including data gathering and synthesis for the request for proposal (RFP) process, due diligence and integration activities.
8. Supports the merger, acquisition and partnership pipeline tracking tool and provides tracking reports as needed for various team interactions
9. Creates audience-appropriate deliverables and presentations and can effectively communicate findings.
10. Gathers business intelligence for ad hoc requests from strategy leaders, physician relationship leads and other internal and external customers. Determines the most appropriate, cost effective data needed to address customers' requests in a timely manner, integrating multiple analyses. Keeps clients informed on progress of projects, including any challenges as they arise.
11. Partners and leads multi-functional teams that address market opportunities, ROI development, volume growth plans, capital and operating budgets, long-range financial plans, partnership and divestiture evaluations and sales practices that enable Trinity Health to achieve its operating performance objectives.
12. Proactively monitors, identifies and communicates strategic and growth opportunities and strategic threats to appropriate system office and health ministry leadership.
13. Supports the work of the Sr. Research and Insight consultant as necessary.
14. Maintains knowledge regarding key activities, initiatives and opportunities across Trinity Health in order to maximize the value of services to member organizations.
15. Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
MINIMUM QUALIFICATIONS
1. Must possess a broad-based and in-depth knowledge of healthcare and analysis as normally obtained through completion of a bachelor's degree in Business, Health Administration, Data Science or a related field and three to five (3-5) years of analytical or statistical experience in the healthcare industry or an equivalent combination of education and experience.
2. Must have the ability to interact with senior leadership including HM CEOs, CFOs and SVPs at times.
3. Must have the ability to read, analyze and interpret general business periodicals, technical procedures or government regulations.
4. Must possess strong written and verbal communication skills. Must have the ability to write reports, business correspondence and procedures as well as the ability to effectively present information and respond to questions from groups of managers and customers.
5. Must possess project management, analytical and quantitative skills. Must be comfortable prioritizing assignments and working on multiple projects concurrently in a fast-paced environment while meeting deadlines.
6. Must understand and interpret financial statements.
7. Must have a high degree of precision and attention to detail.
8. Must be able to operate effectively in a collaborative, shared leadership environment.
9. Must be proficient in the Microsoft Office applications, internet research and the use of spreadsheets, presentation graphics and database software with the ability to integrate elements and quickly learn new programs.
10. Must have experience with data visualization tools, such as Microsoft Power BI and/or Tableau, advanced statistical tools (such as SAS, SPSS, Minitab) and relational database tools (such as SQL, python, R)
11. Must have the ability to work with minimal supervision, utilize excellent judgement to make independent decisions, unflappable in the face of change, deadline-driven, team oriented, strong customer service and possess a proactive instinct.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
1. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Health Ministries (HMs).
2. Must be able to travel to the various Trinity Health sites as needed (up to 10%).
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
