What you'll do:
- Take full ownership of renewals, from preparing quotes to closing deals.
- Build strong relationships with customers and guide them through the renewal journey.
- Partner with Account Managers and teams across Marketing, Implementation, Finance, and Legal.
- Spot opportunities to improve processes, campaigns, and customer health checks.
- Keep everything on track in Salesforce while analyzing renewal performance.
What you'll bring
- Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent experience.
- Minimum of 2 years in Sales Operations, Sales Support, Account Management, Customer Service, or a related area.
- Skilled in leading discussions with clients and internal teams to identify, clarify, and capture complex requirements, and develop effective solutions.
- Proven track record of increasing revenues within existing accounts is a plus.
- Ability to collaborate with multiple stakeholders.
- Good attention to detail with proven organizational and administrative skills.
- Good understanding of the sales process and timing, with the ability to close renewal sales over the phone.
- Proficient in the latest versions of Microsoft Office products.
- Excellent verbal and written communication skills.
- Experience with Salesforce.com is a plus.
Top Skills
What We Do
Keeping People Safe and Businesses Running. Faster.
Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.
