Remote Customer Service Representative

Job Summary

Assist customers with service inquiries, scheduling, billing questions, and general support via phone, email, and chat.

Responsibilities

• Handle incoming customer inquiries
• Schedule appointments and service requests
• Update customer accounts
• Resolve billing or service issues
• Communicate with field teams regarding customer needs

Requirements

• 1+ year customer service experience
• Strong communication skills
• Basic computer proficiency
• Ability to multitask remotely

Perks

• Remote flexibility
• PTO + holidays
• Health/dental/vision
• Paid training
• Monthly performance bonuses

EEO

Redword Landscape is an Equal Opportunity Employer. All candidates are considered fairly.