Grade Level (for internal use):
11The Role: Relationship Manager (S&P Global Market Intelligence)
The Team:S&P Global Market Intelligence, a subsidiary of S&P Global, is currently searching for a Relationship Manager (RM) to join the Commercial team in Tokyo, Japan.
The Commercial team is made up of experienced finance professionals including those with backgrounds in commercial lending, investment banking, investment management and data solution sales. This client facing role will manage a book of business of our largest financial institutions and, will work closely with the Account Director, sales representatives, relationship managers, client support team and product team to support and grow S&P Global Market Intelligence’s business.
The Impact:S&P Global Market Intelligence has a strong reputation in Japan and we are further building awareness of our brand. Your contribution and dedication to your role is critical as you have a direct impact on client retention and new business generation. You will lead from the front and have a direct impact on the future growth of our business.
What’s in it for you:This role will be responsible for managing the renewal process for our fast growing book of business with clients across multiple segments. This is a great opportunity for you to grow professionally as well as to contribute to the growth of our business in Japan.
The hiring manager says: “I’m looking for the kind of person who is commercially focused, strategic and driven to help contribute to the growth of the business, and someone who wants to work in a dynamic, multi-cultural and global work environment. You’ll love this job because you’ll get to work closely with all the key players within the financial services industry.”
- Managing a book of business, expanding the annual subscription in an effort to promote increased usage, growth in the existing user base as well as upsell of additional services
- Visiting potential and existing clients to present new functionality and training existing users individually or in a group setting
- Build and maintain strong relationships with clients at all levels, and become their partner
– i.e. end-users, business heads, senior management, etc
- Proactively assess and address user needs in order to drive the best possible client experience
- Gathering competitive intelligence to uncover potential changes in clients’ business needs; turning client feedback into actionable strategies to drive new business and address competitive risks
- Analyzing client usage trends to identify growth and risk areas
- Facilitating product related questions from clients by seeking solutions across appropriate internal groups
- Participating in brainstorming sessions aimed at incorporating personal and client feedback into product designs for future releases
- Help users create and maintain detailed financial models by working closely with the users and our internal modeling team
Core Skills & Requirements:
- Bachelor’s degree required
- A minimum of 3 years work experience in the financial industry in a client facing or analytical role (commercial lending, investment banking, or investment management) or information services industry (same industry as S&P Global Market Intelligence) is preferred
- Strong ability to communicate with clients in a clear manner with strong presentation skills
- Entrepreneurial mindset; demonstrates drive, initiative, energy and sense of urgency
- Work effectively in a team-based environment as well as independently
- Excellent problem solving skills and, analytical capabilities (eg. financial modeling) or Corporate Finance knowledge a plus
- Personal Qualities: Strong personal integrity, confident and positive manner, problem solver, adaptable, honest, trustworthy, ambitious & resilient
- Communication & Collaboration: Strong demonstration of teamwork, collaboration and camaraderie working with colleagues and internal senior stakeholders across different departments/divisions globally
- Fluent in business level Japanese and English (verbal and written)
- CFA, CMA qualifications or MBA is a plus
- Desire and flexibility to learn and grow in an ever-changing environment.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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Top Skills
What We Do
At S&P Global, we accelerate progress by delivering essential intelligence that unlocks opportunity and fosters growth. For 160 years, our insights and data have helped countries, companies and investors make decisions with conviction. We’re the world’s foremost provider of transparent and independent ratings, benchmarks, analytics, data, research, commentary and ESG solution. Our divisions include:
• S&P Global Ratings, which provides credit ratings, research and insights essential to driving growth and transparency.
• S&P Global Market Intelligence, which provides insights into companies, markets and data so that business and financial decisions can be made with conviction.
• S&P Dow Jones Indices, the world’s largest resource for iconic and innovative indices, which helps investors pinpoint global opportunities.
• S&P Global Platts, which equips customers to identify and seize opportunities in energy and commodities, stimulating business growth and market transparency.
