The Role
Provide front-of-house reception services in a corporate building: welcome and register visitors, manage deliveries, maintain a presentable reception, support building management, produce weekly reports, and deliver tenant experience initiatives including newsletters and local amenities information.
Summary Generated by Built In
Corporate Receptionist | Part-Time | Job Share
Milton Keynes
£15,748 (part time)
£31, 496 (Full time)
We are looking for a professional, proactive, and customer-focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
This is a part-time job share opportunity supporting a busy corporate reception environment alongside on-site security and facilities teams.
Hours and Salary
Role 1: Monday & Tuesday 8:00am–5:00pm, Wednesday 8:00am–12:35pm
Role 2: Wednesday 12:25pm–5:00pm, Thursday & Friday 8:00am–5:00pm
(10-minute handover every Wednesday)
Role 3: Monday to Friday 8:00am - 5:pm (Full Time)
£15,748 -
Key Responsibilities
Reception responsibilities
- Ensuring the reception area looks presentable and welcoming
- Meeting, greeting and registering all visitors to the building – following the appropriate sign-in processes
- Managing deliveries, including couriers and post
- Developing a local amenities information file, drawing on your knowledge of the local area
- General administration
- Producing weekly update reports
General management of the building
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Produce a weekly update report for key stakeholders
Tenant experience
- Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
- Introduce a monthly e-newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self-motivated and thrive in an environment where you are required to multitask
- Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
- Competent Microsoft office user, with a knowledge of how to use social media app’s and Canva
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
About
About LAH Property MarketingLAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.Equal opportunitiesIf you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.
Skills Required
- Proven experience in a front of house reception role
- Personable, proactive, confident manner with strong customer service skills
- Ability to multitask, be self-motivated and take ownership of duties
- Excellent written and verbal communication and stakeholder interaction skills
- Competent Microsoft Office user
- Knowledge of social media apps and Canva
- Well presented and professional appearance
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The Company
What We Do
LAH Property Marketing provides property-savvy front-of-house reception, on-site marketing, and community & lifestyle management services for commercial property schemes nationwide. Working with property managers, developers, asset managers, and commercial agents, the company supports tenants, assists building management teams, and complements letting strategies. They are a people-focused, Living Wage Foundation employer dedicated to helping developments look and feel great through their professional, dynamic teams.
