We are seeking a proactive and organised Receptionist & Office Coordinator to help maintain a smooth, efficient, and welcoming office environment. This is a varied, hands-on role that will see you supporting team members, managing facilities, and ensuring a positive experience for visitors.
This role is ideal for someone who takes pride in their workspace, has a strong sense of ownership, and understands the importance of maintaining high standards, including information security across the office.
Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Key responsibilities
- Ensure meeting rooms are prepared, clean, secure, and well-equipped, including arranging supplies such as refreshments, flipcharts, and catering where required
- Set up visitor access, welcome external guests, and manage sign-in processes
- Maintain kitchen areas by monitoring and replenishing supplies, loading/emptying dishwashers, and keeping spaces tidy
- Ensure bathroom supplies are regularly stocked
- Manage incoming and outgoing post, including collection, scanning, logging, and distribution in line with internal processes
- Carry out regular checks of office areas to maintain health & safety, cleanliness, organisation, and compliance.
- Take ownership of secure handling of documents
- Organise and distribute employee recognition items such as birthday and anniversary vouchers
- Support team engagement activities, catering arrangements, and office-related purchasing requests
- Raise and coordinate maintenance issues, liaising with contractors and cleaning teams as needed
- Respond to office-related queries and manage incoming requests via email or in person
- Produce and issue ID passes for new starters
Skills and experience
- Takes pride in maintaining a clean, organised, and professional office environment
- Strong awareness of information security and confidentiality best practices
- Highly organised with excellent attention to detail
- Able to manage multiple tasks and prioritise effectively
- Friendly and professional, with strong communication skills
- Proactive with a “can-do” attitude
Benefits
We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:
- 33 days holiday, including bank holidays
- Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance at three times your basic salary
- Free breakfasts and fresh fruit
- A birthday surprise for everyone
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.
We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.
Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.
A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide.
We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.
We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.
We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone’s bad day better
Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.
Skills Required
- Maintain a clean, organised, and professional office environment
- Strong awareness of information security and confidentiality best practices
- Highly organised with excellent attention to detail
- Ability to manage multiple tasks and prioritise effectively
- Friendly and professional with strong communication skills
- Proactive, can-do attitude
- Experience with reception duties: visitor sign-in, producing ID passes, and mail handling
- Ability to coordinate catering, supplies, and liaise with contractors/cleaning teams
What We Do
Activate Group is a UK-based company specializing in technology-led accident management services. They partner with motor insurers, fleets, and vehicle repairers to provide end-to-end claims management, repair triage, and vehicle maintenance solutions. Their mission focuses on delivering customer-focused, data-driven collision and repair management to streamline processes and enhance business performance for their clients.
