Christie Clinic's department of Neurology is seeking a full-time Receptionist at the University clinic from Monday-Friday 8:00am-5:00pm or 8:30am-5:00pm, with no night or weekend requirements.
Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.
Job Qualifications and ExpectationsJOB DUTIES: (This list may not include all of the duties assigned.)
- Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
- Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
- Provide check-in process for patients.
- Verify and update necessary demographic information.
- Maintain provider schedules.
- Keep a neat and orderly work and lobby area.
- Maintain relevant office supplies for department effectiveness.
- Perform chart preparation according to department standards.
- Act as the liaison between Neurology and outside providers for patient referrals.
- Perform related work as required.
REQUIRED QUALIFICATIONS:
- High School Diploma or equivalent
PREFERRED QUALIFICATIONS:
- Experience in a medical office setting
CERTIFICATE/LICENSE:
- None
TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in the reception area and involves frequent contact with patients and exposure to communicable illnesses. Requirements may include working irregular hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
- Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
- Dependent Care Flexible Spending Account
- 401k Plan
- Medical Flexible Spending Account
- Health Insurance
- Group Term Life Insurance
- Dental Insurance
- Identity Theft Protection
- Vision Insurance
- Long Term Disability
- Accidental Death & Dismemberment Insurance
Skills Required
- High School Diploma or equivalent
- Ability to promptly answer a high volume of phone calls and schedule patient appointments
- Perform patient check-in and verify/update demographic information
- Maintain provider schedules and perform chart preparation per department standards
- Serve as liaison between patients, medical support staff, and outside providers for referrals
- Ability to sit, stand, walk, bend, stoop, stretch and lift up to 50 pounds
- Hearing correctable to normal range, vision correctable to 20/20, and manual dexterity for office equipment
- Experience in a medical office setting
What We Do
Christie Clinic is a physician-owned, multi-specialty group medical practice established in 1929, serving the East Central Illinois region with over 40 departments and 35 specialties.
