Rail Operations Associate

Description

The Rail Operations Associate is responsible for the safe and efficient movement, positioning, and switching of railcars within the terminal. This role communicates closely with rail technicians, supervisors, and coordinators to ensure rail activities align with safety protocols, customer requirements, and operational guidelines. The Rail Operations Associate plays a key role in maintaining rail yard safety, operational flow, and equipment readiness, while upholding the company’s core values of safety, quality, and respect.

Summary of Essential Job Functions

Railcar Movement & Switching

•  Operate rail equipment and perform interplant railcar switching in accordance with company and terminal rail procedures.
•  Communicate with rail technicians for Blue Flag clearance and proper loading location access.
•  Provide accurate track location updates and follow switching instructions from the Rail Coordinator.

Safety & Compliance

•  Follow all company safety procedures, terminal rules, and Job Safety Analysis (JSA) guidelines.
•  Conduct daily inspections of locomotives, Rail Kings, railcar couplings, brakes, air hoses, and tracks.
•  Participate in safety meetings and report any safety concerns or hazards immediately.
•  Maintain a clean and hazard-free work environment around locomotives and rail areas.

Communication & Team Collaboration

•  Communicate any issues, delays, or concerns with equipment or processes to leadership.
•  Work effectively with rail crew members to maintain a smooth and safe workflow.
•  Accept responsibility for product or equipment damage and report it promptly.

Customer Service & Quality

•  Ensure high levels of service quality and operational accuracy to meet customer expectations.
•  Maintain professionalism and positive interaction with fellow team members and vendors.

Other Responsibilities

•  Maintain cleanliness and operational readiness of switching equipment and surrounding work areas.
•  Assist with other terminal duties or special projects as assigned by leadership.
•  Adhere to and enforce all company policies and values.

Core Competencies

Safety Commitment

•  Prioritizes personal and team safety at all times.
•  Complies with all safety procedures and proactively identifies hazards.

Team Collaboration

•  Works cooperatively with peers, supervisors, and support departments.
•  Communicates clearly to ensure smooth and safe rail operations.

Reliability & Accountability

•  Follows through on instructions, accepts responsibility for actions, and maintains consistent attendance.
•  Acknowledges and reports issues honestly and promptly.

Attention to Detail

•  Inspects equipment and railcars thoroughly to ensure operational integrity.
•  Follows switching instructions accurately and precisely.

Adaptability & Work Ethic

•  Willing to assist in various tasks as needed to support terminal operations.
•  Shows initiative, professionalism, and commitment to excellence in daily responsibilities.

Requirements

Required Skills and Qualifications

•  High School Diploma or GED required.
•  1+ year of experience in industrial, warehouse, or transportation environment preferred.
•  Basic mechanical aptitude and understanding of rail operations.
•  Ability to operate or learn to operate rail equipment (e.g., locomotives, Rail Kings).
•  Ability to lift up to 55 lbs, work outdoors, and remain on feet for extended periods.
•  Strong communication and teamwork skills.
•  Willingness to work in varying weather conditions and perform physical labor.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.