Quality Assurance Representative

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful. 

• We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

• We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

• And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values: 

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match 

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer 

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and rapid advancement 

We’re Looking For: 

We are seeking a Quality Assurance Representative who is responsible for reviewing off-lease inspection reports and correcting reports for accuracy and reporting those errors for training.

You Will: 

• Perform quality control reviews of inspections, and audits per standard operating procedures. 

• Provide timely and accurate feedback regarding the quality/accuracy of the reviews as defined by client/company requirements; escalate problem areas to the attention of the appropriate AutoVIN  personnel.

• Participate in training opportunities to maintain knowledge and stay abreast of best practices 

• Ensure that all non-conformances are properly reported through internal reporting mechanisms and/or personnel, as appropriate, for resolution. Participate in the resolution and corrective action  necessary to resolve a non-conformance, if required.

• Work as a member of a team to establish a credible and productive working relationship with peers and managers throughout the organization.

• Review and distribute inspection reports as requested/required; maintain an overall status report of client inspection activities. Provide routine status reports to management.

• Assist other team members with research

Must Have’s: 

•  High School Diploma or GED is required. 

• Candidates must have a minimum of one (1) to three (3) years related work experience

• A candidate must have strong written, verbal and technical communication, interpersonal and organizational skills.

• A candidate must have the ability to work as a member of a team and to communicate effectively by listening, speaking and writing.

Nice to Have: 

•  Automotive experience is a plus. 

Compensation Range of

Hourly: $18.00 - $20.00

(Depending on experience, skill set, qualifications, and other relevant factors.)