PS Operations Analyst Jr Americas SC (1 Year Contract)

Join our HR team in Costa Rica as a People Services Operations Analyst Jr and play a key role in driving operational excellence across our people services. You will collaborate with cross-functional teams to deliver reliable, compliant, and impactful solutions that support the employee experience. We’re looking for someone detail-oriented, proactive, and eager to grow their career while making a meaningful difference in healthcare.

What you’ll do

• This role will give you the opportunity to lead key activities that accelerate your development and contribute to the success of the People Services team. Core responsibilities include:

• Collaborate with internal stakeholders to ensure efficient and timely delivery of people services.

• Partner with the operations team to support the end-to-end employee lifecycle (onboarding, changes, offboarding and related processes).

• Assist in identifying and resolving operational challenges and implementing practical solutions.

• Maintain accurate documentation, ensure data integrity and compliance with company policies and procedures.

• Support and contribute to projects and continuous improvement initiatives that enhance operational efficiency and support business goals.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (Desirable)

• Knowledge of ServiceNow and Workday. (Desirable)

• Strong written and verbal communication skills in English and French.

• Ability to work collaboratively in a team environment and adapt to a fast-paced, dynamic workplace.

• High attention to detail and strong organizational skills.

• Strong problem-solving skills and a proactive mindset.

Join our HR team in Costa Rica as a People Services Operations Analyst Jr and play a key role in driving operational excellence across our people services. You will collaborate with cross-functional teams to deliver reliable, compliant, and impactful solutions that support the employee experience. We’re looking for someone detail-oriented, proactive, and eager to grow their career while making a meaningful difference in healthcare.

What you’ll do

• This role will give you the opportunity to lead key activities that accelerate your development and contribute to the success of the People Services team. Core responsibilities include:

• Collaborate with internal stakeholders to ensure efficient and timely delivery of people services.

• Partner with the operations team to support the end-to-end employee lifecycle (onboarding, changes, offboarding and related processes).

• Assist in identifying and resolving operational challenges and implementing practical solutions.

• Maintain accurate documentation, ensure data integrity and compliance with company policies and procedures.

• Support and contribute to projects and continuous improvement initiatives that enhance operational efficiency and support business goals.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (Desirable)

• Knowledge of ServiceNow and Workday. (Desirable)

• Strong written and verbal communication skills in English and French.

• Ability to work collaboratively in a team environment and adapt to a fast-paced, dynamic workplace.

• High attention to detail and strong organizational skills.

• Strong problem-solving skills and a proactive mindset.

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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