PBM Proposal Lead

ABOUT THE ROLE:

The Proposal Lead plays a central role in Rightway’s proposal development process, ensuring the delivery of high-quality, client-focused submissions that drive success for our Sales Team. You’ll independently manage standard bids, partnering with sales representatives to craft compelling proposals that meet prospect needs and deadlines. In addition to leading bids, you’ll collaborate with Senior Proposal Leads to co-pilot strategic, high-priority proposals for our Growth Team and largest prospects, gaining exposure to more complex initiatives.You’ll also act as a quality assurance (QA) resource for bids of all levels, helping to ensure consistency, compliance, and professionalism across our submissions. This role combines autonomy, collaboration, and the opportunity to directly influence how Rightway showcases its solutions to clients.

WHAT YOU’LL DO:

• Lead Standard Proposals: Manage the full lifecycle of RFPs, RFIs, and prospect inquiries for the Sales Team, ensuring timely, high-quality submissions that align with client needs and sales strategies.
• Support Strategic Bids: Partner with Senior Proposal Leads on high-priority bids for the Growth Team and strategic clients, contributing to project tasks and assisting with complex submissions.
• Content Creation and Tools: Use cloud-based proposal software (Responsive) to create, write, edit, and format responses, while maintaining and updating proposal content for accuracy and relevance.
• Proposal Compliance: Ensure all proposals meet client-specific requirements, adhere to compliance standards, and are professionally produced within deadlines.
• Quality Assurance: Serve as a QA buddy for proposals across all tiers, reviewing drafts for clarity, consistency, and alignment with Rightway’s standards.
• Content Maintenance: Collaborate with SMEs to ensure proposal content reflects current messaging, product updates, and company policies.
• Organization and Filing: Ensure all proposals, RFPs, and RFIs are properly filed and organized in Google Drive for easy access and reference.

WHO YOU ARE:

• An experienced proposal writer with a background in care navigation, PBM, health plans, or health insurance carriers.
• Bachelor’s degree required.
• At least three years of experience in a highly regulated, fast-paced business environment with strong proposal/project management and analytical skills.
• A skilled writer capable of creating concise, compelling, and client-centered content.
• Proficient in tools such as Google Workspace, Responsive, and Salesforce.
• A strategic thinker with strong prioritization and time management skills.
• Flexible, professional, and adept at collaborating with cross-functional teams and stakeholders.
• Self-directed with the ability to manage multiple competing priorities independently.

EXTRA CREDIT:

• Familiarity with PBM and Care Navigation programs.
• Knowledge of AP style guidelines.
• Advanced proficiency in Salesforce and Responsive.

SALARY :  $75,000-$100,000

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.