Workday HCM Program Manager at Micron Technology (Boise, ID)

| Boise, ID
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
The Workday HCM Program Manager is responsible for managing the efficient delivery of People Systems enhancement requests and production support requests in partnership with the HRIT Support function. Responsibilities include successfully coordinating, monitoring, and controlling all deliverables of such requests within the People Systems portfolio. Requires collaboration with the People Product Team members and IT Scrum Master to ensure business needs are met and enhancement requests and bug fixes are implemented in an efficient and timely manner.
This role will also assist the Workday Security Administrator to approve and assign security roles to end users of Workday and Visier.
Responsibilities and Tasks
  • Act as the liaison between People Organization program leads, subject matter experts and People IT Solutions team to make sure system enhancement requirements are clear and properly documented.
  • Facilitate prioritization/ranking of enhancement requests and manage the Azure Dev Ops queue to ensure efficient processing and closure of requests.
  • Triage PeopleNow (ServiceNow for the People Organization) inquiry cases that are assigned to the People Strategy team, including analyzing, rerouting, and assigning to peers on team.
  • Proactively develop reports that provide accurate data and metrics to provide visibility into the status of the requests in the queue.
  • Act as an intermediate escalation point in the system enhancement processes.
  • Proactively monitor the system enhancement processes and help facilitate and generate action plans when the process stalls.
  • Question the status quo and find opportunities for continuous improvement to increase collaboration, efficiency and throughput of work items delivered by the project team.
  • Drive collaboration on a worldwide basis to adopt simple, industry standard and consistent business processes for managing and executing on system enhancement requests.
  • Ensure effective and comprehensive communication to all global stakeholders
  • Establish communication channels for functional community networking
  • Partner with the Security Administrator to review, approve and assign system and data access requests for Workday and Visier.

Position Qualifications
  • Strong communicator, able to communicate with customers and colleagues with impact, credibility, and influence.
  • Ability to communicate effectively with technical and non-technical audiences.
  • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations.
  • Proactive - Be proactive in setting expectations and managing deadlines. Excellent and follow-up and follow-through skills; acts with a sense of urgency.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals both in the People organization and in the IT organization.
  • Analytical Skills - Strong ability to use data and analytics to monitor trends and identify areas of process improvement.

Education & Experience
  • Bachelor's degree required
  • 3+ years of Project and management experience, PMP certification highly desirable.
  • HR domain experience required.
  • Experience working with Workday required.
  • Experience with case management systems including Azure Dev Ops and SeviceNow.
  • Reporting and analysis experience required.
  • Experience working in an Agile environment.
  • Workday Security Administrator experience desirable.

About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Please note that in order to assist in providing a safe and healthy workplace for all Micron team members, new employment offers for jobs based in India, Malaysia, Singapore, and the U.S., are contingent upon the applicant's provision of a copy of their COVID-19 vaccination document to Micron on a confidential basis prior to their scheduled start date confirming that they have completed the COVID-19 vaccination process, subject to any written request for medical or religious accommodation and to the extent permitted by applicable law.
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at [email protected] or 1-800-336-8918
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
More Information on Micron Technology
Micron Technology operates in the Hardware industry. The company is located in Boise, ID, Manassas, VA, Longmont, CO, Folsom, CA and Milpitas, CA. Micron Technology was founded in 1978. It has 24383 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 159 open jobs at Micron Technology, click here.
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