Web Project Manager
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Marketing Team to make sure we stay ahead of the competition.
What if you could change the way the world communicates?
What if you could share that story with the world?
What if you had the freedom of a startup and the resources of a global enterprise?
You’d break new ground. Raise the bar for performance. And do career-defining work. That’s exactly the kind of environment we’re building together at RingCentral.
RingCentral’s cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together. We’re the largest and fastest-growing pure-play provider in our space - growing at more than 30% every year, with a market capitalization of over $18 billion!
Our Marketing team uses data, strategy and creativity to share that story with the world in the most effective, relevant ways possible.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
We are looking for a top-notch Web Project Manager who is passionate
about delivering the best website user experience while internally
cross-collaborating with stakeholders to take impactful company initiatives to
market.
In this role, you will facilitate the management of web marketing projects, from inception to production. This process includes partnering with key stakeholders across the organization, managing delivery of all aspects of website projects, and joining forces with creative, content, operations and development teams. You will effectively communicate project status and timeline across departments and flag risks, dependencies and changes.
You will also be a creative problem solver who is able to handle unforeseen delays and challenges and at the same time, ensure timely release of changes and additions to the website. You will ensure that processes are followed and continuously seek improvement opportunities to maximize efficiency, agility and foster collaboration across departments.
If you are a project management guru, resourceful, super organized, technical and tool
savvy, with a “can do” attitude, then this role is for you!
Responsibilities
- Manage multiple concurrent web marketing projects end-to-end, including coordination of resources, meetings, deliverables and feedback.
- Drive cross-functional stakeholder
- conversations, decisions, program documentation and deliverables.
- Set and communicate deadlines, timelines and dependencies to all team members to ensure all projects are on track, on time, and within budget
- Gather internal stakeholder requirements and specs to guide designers, producers and developers.
- Ensure the proper web analytic tracking/parameters are implemented
- Facilitate cross-functional team communication and escalate issues and delays when necessary.·
- Partner with key stakeholders to optimize end-to-end operational planning and processes and identify areas of opportunity for improvement.
- Assure the quality of web pages by closely monitoring QA processes and performing UAT (user acceptance testing).
- Measure results of projects and report on effectiveness of initiatives to senior leaders.
- Build tight-knit relationships with partners across the organization, earning a reputation as web expert and project facilitator.
- Align projects and initiatives to company goals and ensure proper prioritization and resources are allocated effectively across web projects.
Qualifications
- BA in Business or a related field
- 6+ years of web project management experience managing large website development projects.
- Strong technical background, esp. with B2B demand generation, E-Commerce and personalization.
- Experience with Web Content Management System (Adobe AEM a plus) and WordPress.
- Experience working with distributed team, including offshore.
- Experience with agile product development methodologies.
- Knowledge of and experience with A/B testing practices, web test design and user testing.
- Solid problem-solving skills and high attention to detail.
- Ability to handle a significant level of responsibility, oversee projects and work independently, while also being a team player, and working closely with other department heads and senior management.
- Very strong and effective
- communication skills (both written and verbal) across multiple teams and all
- levels.
- Experience with: CMS (AEM) and WordPress, Adobe Test and Target, JIRA, Wrike, Adobe analytics, Asana, AirTable.
- Familiarity or experience with Salesforce.
- Business Intelligence and HTML a huge plus.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Flexible PTO
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.