Job Description As the Agility Lead for External Cloud Services, you will have the primary responsibility and accountability for establishing a delivery cadence with engineering teams and product leads. This role will help grow the agile maturity across feature teams and scale the agility organization with the pace of delivery. This leader will be responsible for working directly with product and engineering leaders, brining in modern best practices and maturing the operating model of the organization.
Essential Duties and Responsibilities: (other duties may be assigned)

• Work with Product and Engineering teams to prioritize work
• Facilitate Scrum Work: Sprint Planning, Daily Standups, Assist with Backlog and new requests, remove roadblocks, etc.
• Develop solutions by applying exceptional process workflow skills
• Work with stakeholders to ensure implemented solution meets defined success criteria
• Assess tools, approaches, and techniques to add efficiency and value-added improvements to existing processes and methods
• Ensure Jira reflects current state of work at all times and coach product teams on the Agile framework and mindset and guide development teams to higher Agile maturity
• Actively resolve impediments for the scrum team when scope is outside the scrum master's area to ensure work is delivered on schedule and proactively escalate any impediments for resolution with senior leadership
• Can create team capacity/velocity and release burn up and sprint burn down and defect metrics , help product teams create and maintain the product roadmap, and work with product partners to prioritize product functionality within available team capacity.
• Manage and coordinate cross functional teams and business groups as needed in the delivery of product functionality and manage and report on risks, issues and dependencies on other program areas
• Partner with business owners, product owners, scrum masters, technology and finance partners to ensure timely delivery of Payments program and enforces team rules and requirements hygiene.
• Partners with the Product Owner in meeting the definition of ready and definition of done

Minimum Required Qualifications/Skills:

• 3+ years of experience managing an agility team
• Experience with Agile processes and methodologies in a fast paced, mission critical, enterprise IT environment
• Experience mentoring, coaching and training teams on Agile and Scrum methodology in an enterprise scale IT environment
• Experience working with software development
• Experience with analytics, performance management, process improvement, architecture and design, cross-function collaboration and communications
• Experience with Jira, Confluence, SharePoint
• Excellent servant leadership and communication skills
• Excellent knowledge of Scrum techniques and artifacts (definition of done, user stories, automated testing, backlog refinement)
• Scrum master certifications required (CSM, CSP-SM or equivalent certifications)
• BS/BA degree or equivalent practical experience

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.