Telephony Project Manager

| Tampa Bay, FL | Hybrid
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Overview
Coordinate and implement the different aspects of a project with the goal of delivering the project goals within the specified time and budget. Ensure quality standards of the project are met, as well as document control for the entire project. These include presenting reports to stakeholders, gathering business requirements and preparing business requirement documents, documenting current and future status process flows.
Job Description

  • Gather requirements for new projects
  • Create test cases, document test results, and ensure resolution of issues prior to technology release
  • Preparation of all project documents, including requirements documents, test scenarios, and process flows
  • Querying for ad-hoc data requests
  • Leading projects and coordinating with other teams to produce desired business outcomes
  • Provide analytical support to Sr. Analyst and Manager
  • Organize, prep, and present data to management
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:

  • Knowledge of various project management methodologies
  • Light to moderate skills with SQL database
  • Proficient with Visio
  • Moderate skills with MS Office, including Excel & Powerpoint
  • Must be a team player with strong attention to detail and able to work independently
  • Strong written and oral communication skills
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Financial Services, telephony and, if possible, mortgage industry experience preferred
  • Strong business acumen and ability to interface with executive management

Years of Experience:
7Education:
Bachelor's Degree

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