Technology Project Manager
Job Description:
Core Technology Infrastructure (CTI) is a seeking an experienced project manager to join the Portfolio, Change Management & Initiatives Team. The project manager will be responsible for planning and executing project deliverables and outcomes within set timelines and budget. This includes coordinating the efforts of team members and third-party contractors in order to deliver projects within the CTI Strategic Book of Work according to plan. The Project Manager will also define the project's objectives and oversee quality control throughout the project's life cycle.
The candidate should have experience working in a Network Services environment, with familiarity regarding related technologies, inclusive of monitoring systems, network automation technologies, and application analysis /development environments.
Primary Responsibilities
- Define and document project scope, objectives and deliverables that support business goals in collaboration with senior management and stakeholders
- Develop full-scale project plans and associated communication documents that will be used
- Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
- Set and continually manage project expectations with team members and other stakeholders.
- Identify and manage project dependencies and critical path
- Plan and schedule project timelines and milestones using appropriate tools
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
Required Skills
- 7+ years of direct work experience in end-to-end Project Management, including managing scope, timeline and budget
- Comfortable and experienced in being the single point of contact for the project
- Possesses the leadership and courage to make hard decisions, hold people accountable and to deliver unfavorable news when necessary
- Ability to communicate effectively at all levels of the organization including senior leadership and executives. Demonstrates effective communications; strong written and verbal communications, concisely, and knows the audience.
- Proven track record of successfully managing multiple projects at various stages of the project life cycle
- Experience with project lifecycles leveraging Agile/Waterfall Methodologies and ability to adhere to Enterprise Change Management standards.
- Strong working knowledge of standard project management software, such as MS Project, and the MS Office Suite.
- Understands dependencies and critical path deliverables. Understands the impacts of schedule delays on financials, risk, and strategy. Escalate schedule misses appropriately when necessary or manage it independently when escalation is not needed.
- Understands the work that needs to get done, the resources completing the work, and aligns tasks to the right people, even if the right person occasionally isn't in that role.
- Experience in project budgeting, forecasting and cost control
- Ability to support Bank of America's Risk Framework through identification, escalation and debate of risk inherent in all business activities
- Has the maturity, experience and flexibility to recognize the grey areas. Not everything will always be black and white, and they can't be paralyzed by that
Desired Skills
- Self-starter with a demonstrated ability to operate
- independently and remain focused through change or uncertainty.
- 1+ years of experience with SharePoint, SCRUM, Kanban, Horizon,
- Jira, Confluence etc.
- Knowledge of ITIL and Service Lifecycle Management (ITIL or PMP
- Certified)
- Agile Certification (CSM, SAFE or equivalent)
- PMI Certification
- Confident leading virtual meetings via WebEx, Skype or Zoom to
- drive project delivery.
Core Technology Infrastructure Organization:
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meets the client's expectations in terms of the functionality, quality, timeline and cost. Coordinates and facilitates routines to support delivery - e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies with across multiple teams. Facilitates dependency management/risk management/impediment removal for the defined deliverables. Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline. Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. Ensures deliverables comply with Enterprise Change Management standards. Supports resource planning for delivery/execution. Individual Contributor.
Shift:
1st shift (United States of America)
Hours Per Week:
40