Technical Project Manager
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise SaaS functionality, an open platform, and an app ecosystem, BigCommerce enables businesses to grow online sales with less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses and 30 Fortune 1000 companies, including Assurant, Ben & Jerry's, Paul Mitchell, Skullcandy, Sony, and Toyota.
We’re in search of a Technical Project Manager for our San Francisco office to work with our local software development teams and global stakeholders in product, marketing, and sales.
Do you thrive at leading cross-functional teams? Have you mastered continuously improving and managing Agile software development teams and enjoy the challenge of working in a fast-paced space like e-commerce? Are you a go-getter who loves to get stuff done and passionate about delivering value to end-users? If so, BigCommerce has an exciting full-time opportunity for someone like you!
Our PMO team leads projects/programs across the company, from Product Development to Marketing to Sales and everywhere in-between. You’ll be collaborating with both internal customers and external partners to help define and execute on our global roadmap.
What You’ll Do
- Drive multiple simultaneous projects from start to finish and deliver value to our merchants on-time.
- Manage daily activities of scope management, project, and resource planning, progress tracking, proactive risks and issues management, cross-functional/stakeholder and leadership communication.
- Perform Scrum Master duties including facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning.
- Provide cross-functional visibility into status, resourcing needs, dependencies, granular requirements, dates and escalations for projects.
- Demonstrate stellar stakeholder management and executive presentation skills
- Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers.
- Lead and inspire your teams; influence everyone around you.
- Collaborate with colleagues within our PMO and across all other functions.
- Apply your hard-earned experience to creatively solve for the desired shared outcome each and every day.
- Make the most of your chops to work with technical and not-so-technical counterparts.
- Contribute to our company culture and collective intelligence.
Who You Are
- 3+ years experience in web technologies, a technical project manager leading medium to large software development projects.
- Project management, Agile development, process improvement certifications are a plus (e.g. PMP, ScrumMaster, Lean or Six Sigma).
- Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams.
- You have experience using a variety of tools like JIRA, Confluence, Smartsheets and Google Apps.
- Self-driven. You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.
- Naturally curious. You're innovative, extremely creative and constantly providing ideas to optimise the process.
- Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome.
- Pragmatic. You understand the awesomeness and downfalls of Agile, waterfall, and other philosophies & methodologies - and know what to apply for each situation.
- Motivated. You understand the impact of a highly-satisfied, excited crew; you are slightly obsessive-compulsive about grinding away at issues.
- Positive. You know that when like-minded, talented colleagues put their minds to achieving ambitious goals, great things happen. You bring that positivity & attitude to everything you do.
- Problem Solver: You use logic, as well as the imagination, to make sense of a situation and come up with an intelligent solution.
- Scrappy. You have an innate, scrappy and entrepreneurial drive to get things done in a fast-moving environment where things can (and do!) change quickly, priorities compete, and you may not always have all of the details upfront. Nothing gets by you.
- A utility player. You're willing to help out wherever needed.
Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
Current BigCommerce Employees: Please use the internal job board to apply for openings
