Technical Project Manager

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About Us:

Finix is on a mission to create the most accessible fintech market in history. To do so, we are building the global operating system for fintech. We’re rewriting the financial services industry, one API at a time, to lower barriers to entry, drive competition, and make the financial system more equitable and accessible to all businesses around the world. 


Finix is unique in the market. We build payments infrastructure for vertically-focused software companies (think restaurant, yoga studio and winery software) and fintech providers so they can own and monetize payments without the heavy lift of building complex systems from scratch or relying entirely on disjointed third-party services. Our job is to make our customers’ lives easier by making payments invisible.


About the Role:

The Technical Project Manager is a critical client-facing team member of Finix’s implementation team. We are looking for a detail-oriented Technical Project Manager to lead, oversee, and execute all project operations from inception to execution. The Technical Project Manager is responsible for defining the scope of work and enforcing delivery deadlines internally and externally. To be successful as a Technical Project Manager you must be highly organized with a strong engineering background. The Technical Project Manager must use skills such as customer management, presentations, project management, technical, and professional experience with payments technology to ensure the successful implementation of complex and large scale projects. 

Job Responsibilities:

  • Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to Finix standards of scope, budget, and timeline.
  • Develop comprehensive project plans that merge customer requirements with company goals.
  • Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Analyze the economics of project plans and provide actionable feedback relating to cost-benefit and return-on-investment standards.
  • Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
  • Oversee the acquisition of resources and materials as needed before and during projects by talking with customers and team members. Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
  • Provide guidance and best practices and thought leadership when addressing client challenges internally and externally. Troubleshoot and debug technical customer onboarding issues, communicate and collaborate with product and engineering teams on issues, features, and tasks. 

Qualifications & Skills

  • 2+ years of experience as a client-facing SaaS implementation project manager PMP or PMI-ACP certified.
  • 2+ years of programming experience with at least one modern language such as Python or Java.
  • Experience working with RESTful JSON APIs, Curl Commands, SQL, scripting languages, and debugging.
  • Strong knowledge of data structures, algorithms, operating systems, and/or distributed systems.
  • Strong verbal and written communication skills Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers and third-party partners. 
  • Natural relationship builder with integrity, reliability, and maturitySelf-motivated and able to thrive in a results-driven environment.
  • Eager to learn, adapt and perfect your work.
  • BS/MS in Computer Science, Engineering, or equivalent.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Applicants Only: External recruiting agency resume submissions will not be accepted. 

More Information on Finix
Finix operates in the Fintech industry. The company is located in San Francisco, CA and Chicago, IL. Finix was founded in 2015. It has 156 total employees. It offers perks and benefits such as Volunteer in local community, Friends outside of work, Eat lunch together, Intracompany committees, Daily sync and Open door policy. To see all 4 open jobs at Finix, click here.
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