About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd. 

We are committed to diversity as both a moral and business imperative. 

About the Role

As the Technical Project Manager Lead for the Analytics pillar, you will fill a critical role on the Engineering Operations leadership team. In this role, you will help shape the resourcing, planning, and strategic vision for Highspot’s Analytics feature area. You will also manage, inspire, grow, and develop a team of exceptional Technical Project Managers (TPMs) to support the growing needs of the Analytics pillar. In addition, you will help evolve both the Engineering Operations team and the broader Product organization as Highspot continues to scale. Finally, you will work as an embedded TPM with one of the Analytics crews, bringing strategic features to market to delight Highspot’s customers. At every step, you’ll embody Highspot’s commitment to building software with a spark of magic and you’ll hold everyone around you accountable to delivering on that promise.

What You'll Do

• Lead and develop a team of world-class TPMs to support the needs of the crews within the Analytics Pillar
• Function as a trusted project management and process evolution advisor who is capable of providing reliable data, guidance, and support at multiple levels — including your crew’s leadership team, your direct reports, the Analytics Pillar Leads, and the Product Leadership Team
• Partner with your team and the rest of the Analytics Pillar Leads to develop pillar-level rhythms and best practices for crew process, documentation, and collaboration
• Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place, and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
• Be an unwavering partner and champion for your crew’s internal partner teams, including Services and Sales Engineering, by understanding their needs and helping to provide information, documentation, and support in a timely manner
• Determine the right key performance indicators (KPIs) to monitor for the pillar, in alignment with our business objectives.
• Lead high-profile projects that cross all functions and levels
• Provide excellent TPM support to your crew, role modeling the characteristics and outputs you expect to see from the TPMs on your team, including: 

-Working closely with Product Management, Design, and Engineering to ensure new features are effectively documented and communicated, thoughtfully implemented, and thoroughly tested

-Collaborate with Product Management, QA, Design, and Engineering to develop a plan for the release and track the team’s delivery to that plan

-Create tools and optimize cross-functional development processes to meet the scaling organization’s needs and deliver predictable results

-Teach and model agile processes

-Anticipate and resolve risks and roadblocks to ensure projects are completed on time

Your Background

• Minimum of 3 years in a Senior TPM role
• Minimum of 1 year in a people management role
• Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations
• Excellent written and verbal communication skills
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
• Deep understanding of the SDLC for SaaS applications
• Strong expertise in modern project management methodologies and software applications
• Proven ability to plan and execute complex, cross-team projects that meet or exceed their defined success criteria
• Ability to quickly develop relationships and to influence cross-team stakeholders
• An unwavering commitment to quality and a relentless attention to detail
• Strong problem solving and organizational skills
• Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment

Benefits

Comprehensive medical, dental, and vision benefits

401(k) Matching

Paid parental leave 

Flexible work and vacation schedules

Discounted ClassPass membership

2 volunteer days per year

Transportation benefits

Competitive compensation and stock options

Fully-stocked kitchen

Annual company-wide events

Meaningfully contribute to a compelling vision!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.