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St. Louis, MO

Technical Program/Project Manager at MassMutual (St. Louis, MO)

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MassMutual’s Workplace Solutions Technology organization is looking for a highly motivated and experienced Program/Project Manager to join a new and growing organization. In this role, you will be responsible for all facets of project management related to the delivery of technical solutions for the Worksite benefits organization. You may also oversee a portfolio of projects.
Role Characteristics Include:
•Handles complex long-term focused projects involving multiple disciplines or business units
•Works independently and with management on high visible, divisional/cross-divisional complex projects
•Sought as a key resource for resolution of unique or complex business problems
•Drives continuous improvement and efficiencies beyond own scope of responsibility
•Individual typically has at least 8+ years’ of related experience
•Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)
•Deliver project/program/portfolio objectives on-time, with quality, within scope and budget
•Develop, manage, monitor and report on all project/program tasks, activities, expectations, controls and deliverables; and/or provide management and oversight for a business or IT portfolio
•Understand, apply, promote and contribute to Agile delivery methodologies, standards and tools
•Demonstrate proven capability to be disciplined and flexible at the same time
•Provide input into and/or influence business strategies and direction that determine and shape projects
•Supply accurate project estimates and tightly manage project budget, approved funding, forecasts and actuals
•Secure and maintain project resources and actively manage resource plan; direct other project managers
•Remain focused on big picture and prioritize competing responsibilities
•Understand, apply, promote and contribute to MassMutual delivery methodologies, standards and tools
•Provide solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills
•Gain recognition as a trusted advisor / leader with customers and stakeholders at all levels of the organization across business and IT
•Listen and effectively communicate with clarity, precision and transparency
•Naturally lead and command authority; influence and inspire across a matrixed organization (i.e. without control or positional authority)
•Hold self and project team accountable for outcome
•Remove barriers to enable project team to complete objectives no matter how difficult; drive and influence decisions
•Proactively coach and mentor team members within your organization and across the enterprise
•Effectively negotiate priorities and solutions
•Manage vendor relationships
•Drive lessons learned and knowledge retention for future use
Basic Qualifications:
•8+ years’ of project management experience
•8+ years’ of program management experience
•2+ years’ of Agile project delivery experience
•Significant technical or insurance/retirement services background

Required to work from the Springfield office on a hybrid schedule.

•Experience with managing vendor delivery and relationships
•Authorized to work in the United States without sponsorship now or in the future
Preferred Qualifications:
•10+ years of project management experience
•5 years of Agile delivery experience
•Bachelors’ degree and/or PMP Certification
•Experience with the Worksite benefits business
•Outstanding written and verbal communication skills
•Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up
•An action-oriented, driven, entrepreneurial mindset


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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit:
Life insurance
For more information about our Life Insurance Benefits please visit:
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit:

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