Technical Program Manager - Supply Chain Testing

| Chicago, IL
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Job Description
As a Technical Program Manager of the Supply Chain Technology Testing team, you will support the delivery of enterprise impacting projects that span our supply chain technology teams and help foster a culture of operational excellence. You will be an important part of establishing a growing test team using the latest technology to streamline and evolve testing as part of our Supply Chain technology evolution. You will also be part of a team of dedicated technical program managers who support our engineering teams, plan, and lead complex enterprise efforts, and evolve our program management community of practice.
The ideal candidate will have a distinguished program/project management background, strong business acumen and a passion for creating reliable systems/processes. The candidate should be a critical thinker, creative problem solver, self-directed and a committed team player. Candidate should have a drive for continuous process improvement and be able to collaborate effectively with cross-functional business/technical teams to solve problems and implement solutions.
What you'll be doing...

  • Drive the entire program lifecycle: requirements definition through specification, design, quality assurance, implementation, integration, launch, and support.
  • Synthesize requirements, recommend alternative approaches, and organize test efforts to meet aggressive timelines. This includes driving scope, schedule, and testing through completion.
  • Identify and produce appropriate business metrics, and continually assess them to improve over time
  • Help mature internal processes, break down work into logical function groupings to enable the team to deliver early and often.
  • Manage customer expectations while establishing and maintaining clear accountabilities; ensure clarity of delivery commitments, prioritize, and re-prioritize to maximize value.
  • Effectively address bottlenecks and anticipate trade-offs to balance technical and business needs against team or technology constraints.


More about you...

  • A skilled communicator who can drive business strategy while managing technical complexity
  • Experienced at developing and maintaining effective partnerships with customers, stakeholders, and technical leaders
  • High energy and a positive outlook
  • Independent driver with an entrepreneurial spirit
  • Resourceful problem solver with a passion for continuous improvement
  • Ideal candidate will have large-scale technology testing and/or supply chain process experience


Qualifications:

  • 5 years of industry experience as a program manager within a technology environment
  • Progressive track record demonstrating successful delivery of complex technology systems or services
  • Familiarity with technology and/or supply chain services, workflow modeling and application integration experience is a plus
  • Effective written and oral communication with all levels of business and technical leadership
  • Thorough understanding of software testing processes and methodology are critical in this role
  • Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills are essential


Salary Band for Colorado ONLY - $114,000 - 176,500 DOE + Bonus
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We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources


A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

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