Squarespace
We build products that help entrepreneurs stand out and succeed.
Hybrid

Technical Program Manager, Product & Platform Engineering

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Technical Program Manager, Product & Platform

At Squarespace, we help millions to build a brand and transact with their customers in an impactful and beautiful online presence. They do this by using our growing suite of software products (websites, online stores, marketing tools, and more). Technical Program Managers (TPMs) contribute to that mission by making shipping software easier and more predictable.


We are looking for several TPMs to help these groups deliver results:

  • Presence. Build products that help Squarespace customers bring their brands to life—from registering domains to creating and publishing websites using our desktop and mobile CMS platform. Level: Senior TPM
  • Commerce. Build the best platform to start a stand out e-commerce brand and grow it. Level: Senior TPM
  • Enterprise. Bring our core product to an upmarket, underserved customer segment and build out the next massive business line at Squarespace. Level: Senior TPM.
  • Revenue Systems. Build and support our purchase to revenue platform that supports rapid growth organically, internationally, and via acquisition. Level: Junior TPM.

These are individual contributor roles and report to TPM Managers for Product and Platform. TPM is part of the Engineering department. These roles are based in New York but eligible for certain remote locations.

TPMs oversee:

  • Dependency discovery during planning
  • Establishing clear escalation paths
  • Creating clear and helpful plans for delivery
  • Risk management and impediment removal throughout delivery
  • Communication and coordination throughout delivery
  • Coaching teams on delivery processes & tooling; temporarily facilitate agile processes, if needed

You will join a growing, talented team of TPMs who:

  • Understand the customer and business problems they’re trying to solve
  • Make it easier for teams to create solutions to these problems
  • Manage risks and remove (or escalate) impediments to their success
  • Enlist support from peers, leadership, and other disciplines judiciously
  • Acquire relevant functional, domain, and technical knowledge to perform their roles
  • Receive feedback graciously and turn it into concrete improvements
  • Pivot to support the needs of Squarespace
  • Be an ambassador for the TPM team
  • Guide their career development at Squarespace and beyond
  • Foster an equitable and inclusive culture

In your first three months, you will:

  • Build relationships with other TPMs, your partners in Product, Engineering & Design, leadership, and stakeholders through 1:1s and meetings
  • Learn about the customer and business problems you’ll help solve and the products & technologies you’ll be working with
  • Understand the delivery challenges facing your teams and partners today, so you can begin to improve them
  • Begin drafting your career development plan with your manager
  • Begin contributing to Squarespace culture in ways meaningful to you, e.g. Employee Resource Groups, planning or attending team events, joining affinity channels, and more.

Working as a TPM at Squarespace

TPMs at Squarespace make shipping software easier and more predictable by driving for transparency and clear communication, working collaboratively, being radically candid, and leaving our ego at the door. We treat processes and tools not as an end, but as the means to reach business goals and empower our customers. We lift each other up and provide equal opportunities for growth.

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Benefits & Perks

  • Health insurance with 100% premium covered for you and your dependent children
  • Flexible vacation & paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • Retirement benefits with employer match
  • Fertility and adoption benefits
  • Free lunch and snacks at all offices
  • Education reimbursement
  • Dog-friendly workplace in New York office
  • Commuter benefit in the form of reduced tax (Ireland) and pretax (US)

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

*Thank you to our friends at Awaken for inspiring the structure of this job description.

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What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. Our comprehensive benefits offerings include medical, dental, and vision coverage for employees and their dependent children. We also offer up to 20 weeks of paid family leave (or local equivalent), fertility and adoption benefits, and behavioral health and wellness programs such as Headspace and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Personal development training
Virtual coaching services

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