Technical Program Manager, Infra

| Peninsula
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Technical Program Manager, Infrastructure

As Technical Program Manager (TPM) for Infrastructure, you are an expert in deconstructing complex problems by utilizing your technical depth and data-driven approach to finding solutions. You have an understanding of deployment best practices, platform and storage infrastructure as well as applications and services as well as technical aspects for building cloud SaaS products. You are someone who can bridge the technical with the enterprise and cultivate relationships with internal stakeholders. You feel most at home when working hand in hand with infrastructure teams, platform engineering and other R&D teams such as data science and product management. 

Who we are: 

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Using advanced conversational AI built for the enterprise, Moveworks gives employees exactly what they need, from IT support to HR help to policy information. Our platform allows customers like Snowflake, Slack, DocuSign, LinkedIn, Instacart, Illumina, Epic Games, Hearst Media to move forward on what matters.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards. Above all, we’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times called Moveworks one of the Best Workplaces of 2021

Come join one of the fastest-growing teams on the planet!

What will you do?
  • Define and build out the technical roadmap and strategy for executing on new and improving on existing infrastructure products and initiatives
  • You will inspire & support engineering teams to achieve their goals and lead tactical project management support throughout the project - including prioritization , planning of projects and features, Stakeholder management and tracking of external commitments
  • Work closely with senior engineers to develop the best technical design and approach for new product development
  • You will ensure product management understands key dependencies and customer facing impact from new infrastructure initiatives 
  • You will support our infrastructure team in helping customers realize product value quickly
What you bring to the table:
  • You have 3-5 years experience as a Technical Program Manager (TPM)
  • You have proven success managing multiple technical programs around product initiatives 
  • You have a proven track record of taking ownership of product goals and delivering against them
  • You have sound framework for when to iterate, when to discard, and when to scale products and processes
  • You have technical and domain experience delivering scalable distributed software on the cloud
  • You will drive product development from concept to launch and successful iteration in a fast-paced customer obsessed organization
  • You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively
  • You have the ability to create product specs that identify problems, opportunity, goals, metrics, as well as, use cases and product requirements that help engineering and product teams develop solutions and measure success
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Moveworks

How would you describe the company’s work-life balance?

We have started with an ethos of empowerment and ownership, and this applies to how employees manage their schedules and workload as well. This is a place where you set your boundaries and personal life needs, and your team respects and empowers you to do so.

Celeste

Technical Recruiter

How do you collaborate with other teams in the company?

Every Movester is readily available via collaboration tools to ensure that teams can effectively work together. We have weekly company syncs with updates from each department to provide a space for centralized communication. My personal favorite, we have whole-company trips to allow employees to strengthen cross-team bonds in a fun environment!

Cherie

Software Engineer

How has your career grown since starting at the company?

Moveworks strikes a great balance between individual and company goals. ‘Do the best work of your career’ is a principle that largely influences it’s culture. From Day 1, my manager has put a strong emphasis on choosing projects that align with my interests while constantly identifying areas for growth that push me to be the best version of myself.

Saloni

UX Designer

How do your team's ideas influence the company's direction?

There’s no shortage of passionate ideas at a startup, but bringing an idea to fruition fast needs deep critical conversations to validate different viewpoints. Conversation Engine sits in the center of our product, connects ML and system engineering, addresses technology gaps creatively, sharpens our marketing message and equips our sales team.

Jing

Technical Lead

What projects are you most excited about?

The project I’m most excited about is the continued growth of the SDR team and how invested the company is in our success. Understanding our current roadmap and how everyone is looking for us to scale it gets me excited to think about where we could be in the next 6 months.

Freddy

Senior Sales Development Representatitve

What are Moveworks Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Moveworks hosts company outings Semi-annually.
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees free on-site parking.
Professional Development Benefits
Lunch and learns
Moveworks hosts lunch and learn meetings weekly.
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