Technical Program Manager, Infra & Reliability

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We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Strategic Programs Team is responsible for program managing  large scale cross functional initiatives & operational processes at Coinbase. This team supports the Product, Engineering and Design organizations by serving as the connective tissue to the rest of the company in order to deliver world class products with executional efficiency. Strategic Programs comprises both technical and non-technical strategic and evergreen programs.  

This specific role will focus on supporting PMs, EMs, and the Infra team to prioritize and implement solutions to scale our Infra processes and reliability efforts.  

The Infra & Reliability team is responsible for our cloud infrastructure, developer productivity, site reliability,  scalability efforts.   

Read more about our values and culture here.

What you’ll be doing (ie. job duties):

  • Partnering closely with the Infra Engineering team and other PMs across the org to ensure cross organization coordination, stakeholder management, and ownership of results.
  • Work with a full-stack engineering team to build world-class infrastructure that can scale to power our industry changing crypto offerings.
  • Put together a 12 month roadmap including quick wins and longer term infrastructure and programmatic investments
  • Manage multiple backlogs and effectively prioritize new features vs. tech debt.
  • Execute efficiently in a fast-paced, fluid start-up environment where change is constant and creativity is a must
  • Monitor program status and rapidly identify issues / risks. Succinctly communicate issues to relevant stakeholders and proactively collaborate to ensure timely resolution
  • Succinctly communicate issues to relevant stakeholders and proactively collaborate to ensure timely resolution.

What we look for in you (ie. job requirements):

  • 7+ years of engineering experience working directly with infrastructure teams 
  • 5+ years experience in technology organization that builds large-scale distributed systems
  • Demonstrated ability to lead projects affecting many functions, including product, engineering, finance, compliance, and support. Ability to direct major cross-functional initiatives with effective prioritization and influence
  • Direct engagement with Engineering teams on product development with a thorough understanding of software development processes including SDLC, Agile, and waterfall.  
  • Enjoy solving  hard problems and can turn incomplete, conflicting, or ambiguous inputs into action plans
  • Ability to communicate with technical and non-technical stakeholders in order to drive alignment
  • Ability to leverage data to inform and support critical decisions and make recommendations
  • Passion for cryptocurrency, financial markets, and the Coinbase mission
  • Managing large scale Migrations including Re-Architect
  • Exposure working with different Infrastructure teams : Storage, Compute, DevOps, Cloud infrastructure buildout, Reliability, Front End Applications Engineering

Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado is either $162,350 or $188,275 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).


ID: GP1791

Please note that for employees based in the US, Philippines, Canada or Singapore, if your role requires you to be present in a Coinbase office or if you choose to be physically present in a Coinbase office or sponsored location, you will be required to be fully vaccinated from COVID-19 (as defined by applicable law).  If you receive an offer, you will receive additional information about the grounds and process for an exemption. Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.


More Information on Coinbase
Coinbase operates in the Cloud industry. Coinbase was founded in 2012. It has 3700 total employees. It offers perks and benefits such as Volunteer in local community, Open office floor plan, Flexible work schedule, Remote work program, Dedicated diversity and inclusion staff and Mandated unconscious bias training. To see all 124 open jobs at Coinbase, click here.
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