Technical Program Manager II, Uber Eats at Uber (New York City, NY)

| New York City, NY
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About the Role
Uber Eats is a fast-growing and large business within Uber. Now, more than ever, people and businesses are turning to Eats as a critical part of their daily lives. Help define the future of food by building it with us! Have you ever wondered how Uber Eats works underneath the hood? Now's the chance!
The Uber Eats TPM leads product development initiatives together with Engineering and Product Managers to execute Global business priorities and strategic initiatives that require niche prioritization and cross-functional collaboration.
We're reshaping how the world eats through movement, and we need you to help us build it well and build it at scale. You'll work with engineers, product managers, designers, data science, and other TPMs across mobile, web, and backend to craft the food delivery gig economy.
What the Candidate Will Need / Bonus Points
What the Candidate Will Do:
  • TPMs move fluidly from the big picture to details so that the team can deliver sophisticated and strategic cross-functional projects, often with tight deadlines.
  • You are a bridge and a connector for the company, thrive in a dynamic work environment and are able to balance and prioritize multiple projects with ease.
  • You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues and optimally develop relationships with stakeholders at all levels of the organization.
  • You build trust across the organization. You are not afraid to be direct, but you strive to act with emotional intelligence and integrity.
Basic Qualifications:
  • Minimum of 3 years experience as a Technical Program Manager or engineering manager in a software, SaaS, or mobile development environment.
  • Experienced in project management. Familiar with both Agile and Waterfall methodologies and able to apply them where best suited.
  • Detail oriented with the ability to thrive in fast moving, ambiguous environments where priorities are ever changing as the business grows and adapts globally.
Preferred Qualifications:
  • Solid technical proficiency and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you and you with engineers.
  • Excellent written and verbal communication skills and outstanding emotional intelligence. Ability to influence and motivate people across a broad variety of job functions through your relationships.
  • Strong organizational skills to manage multiple, competing priorities simultaneously, without losing sight of the highest priority items.
  • Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions.
  • Ability to understand complex concepts and make reasoned decisions objectively.
  • Metrics-driven: Experience determining effective program KPIs and using them to measure program success and issues.
  • Computer Science degree, or related field.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

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