Supplier Diversity Program Manager, Principal Associate at Capital One (Richmond, VA)
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Supplier Diversity Program Manager, Principal Associate, to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.
As a Supplier Diversity Program Manager, Principal Associate, you will be responsible for helping to grow our company’s spend with diverse suppliers by working with ESM partners to implement strategies to include diverse owned businesses in sourcing opportunities, increase the use of current diverse suppliers within the company, and increase the amount of Tier II spend reported by non diverse suppliers. In addition, you will be responsible for the delivery of one or more supplier diversity development programs by sourcing participants, instructors and volunteers as needed and effectively managing the day to day responsibilities of the programs as well as implementing continuous improvement.
If you enjoy connecting with others and collaborating on cross-functional teams, we are looking for YOU. Come be a part of something special where you work with teams who appreciate your contributions and sharing your thoughts and ideas is encouraged.
Key responsibilities of the Supplier Diversity Program Manager, Principal Associate role include:
Source Diverse Suppliers: Build relationships and work closely with ESM sourcing and supplier managers to deliver on Supplier Diversity’s commitment to “know, protect and grow'' spend with diverse suppliers. Be fully engaged with category teams and be aware of diverse supplier performance issues and contract expirations to help protect diverse spend.
Build Relationships: Know existing diverse suppliers to build a working relationship with them and inquire and learn about their full capabilities in order to find opportunities to grow their services within the company. Attend industry events and network with supplier diversity peers and certification groups to explore and uncover ways to grow our spend with diverse vendors.
Grow and Protect Diverse Spend: Work closely with supplier managers, financial analysts and others within ESM to develop and implement strategies to know and grow Tier II spend. Attend industry events and network with supplier diversity peers to explore and uncover ways to grow our spend with diverse vendors.
Improve processes: Influence sourcing, supplier managers, and operations to embed supplier diversity into ESM processes, for example pipelines, Accountable Executive meetings, Category Strategy reviews and documentations.
Drive innovation: Devise and implement innovation in our reporting systems and work closely with technology teams to create and deliver actionable reporting of Tier I and Tier II spend to stakeholders across the company.
Development Program Delivery: Responsible for delivery of one or more supplier diversity development programs by sourcing diverse owned businesses, instructors and volunteers using a variety of channels and partners and effectively managing the day to day responsibilities of the programs as well as implementing continuous improvement.
Program Documentation: With support of supplier diversity coordinator, effectively manage, coordinate and document the activities of the development programs.
Communications: Demonstrate outstanding communication and partnership skills to assist in increasing visibility of the program as well as to effectively interact and communicate with key stakeholders across all levels to manage, inform, and influence outcomes.
Collaboration: Work closely with the broader ESM team, and stakeholders on projects such as Supplier Diversity Summit and supporting the Supplier Diversity Ambassador program.
Travel: Job may require 15-20% travel.
At least 3 year of experience in Project Management or Program Management role
At least 4 years of experience in Process Management or Operations Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).