Sr Technology Project Manager at Southwest Airlines (Dallas, TX)

| Dallas-Fort Worth, TX
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I will demonstrate my Warrior Spirit by striving to be my best and never giving up. I will show my Servant's Heart by delivering Legendary Customer Service and treating others with respect. I will express my Fun-LUVing Attitude by not taking myself too seriously and embracing my Southwest Family.



  • The Senior Project Manager is responsible for all aspects of project management for mostly high complexity, high visibility project(s) over the entire life of the initiative. The Senior Project Manager understands complicated business objectives and scope and assembles a team to deliver superior results for their project(s). The Sr. Project Manager works closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project(s) deliver on business objectives and value, while managing scope/timeline/budget and technical risk. The Sr. Project Manager may be responsible for multiple projects at one time. The Sr. Project Manager will be able to provide support and guidance for both Business and Technology initiated projects. This position requires strong knowledge of technology processes and implementation procedures


  • Partners with Technology Managers and Directors to lead Technology projects in support of the department's strategic plan
  • Viewed as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery
  • Defines complex project plans for multiple simultaneous projects or for a single highly complex project including scope, budget and schedule and executes tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
  • Validates and helps develop business cases with Customers, as well as develops a project charter
  • Drives testing and acceptance of project results
  • Partners with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion
  • Mentors and coaches other Project Managers
  • Proactively monitors risks, issues, and scope, ensuring the appropriate level of priority, visibility and escalation
  • Leads and facilitates project meetings and presentations to Leadership
  • Engages and initiates change leadership
  • Drives Teams and Customers toward decisions
  • Establishes cross functional alliances within and outside of the Technology Department to drive results
  • Leverages governance for project benefit
  • Gains buy-in for project goals and decisions with "tough" and diverse Customer groups
  • Proactively communicates plan and all relevant components of the plan such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment
  • Builds trust and influences without authority cross-functionally and across diverse teams
  • Builds partnerships to collaborate and uses influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups
  • Must be able to meet any physical ability requirements listed on this description
  • May perform other job duties as directed by Employee's Leaders
  • Manages highly sensitive and confidential information
  • Works effectively in a fast paced, collaborative, Team based environment
  • Demonstrates Leadership skills to direct performance of outside Contractors and maintain positive relations with internal Customers

Southwest Airlines is an Equal Opportunity Employer


  • Expert knowledge of project processes, problem management tools and procedures
  • Expert knowledge of MS Project, Visio, MS Office Suite including SharePoint
  • Expert knowledge of technology applications and systems infrastructure
  • Advanced knowledge of application impact on operational and business functions
  • Proficient financial acumen to interpret corporate financial analysis and financial statements
  • Strong Customer Service and Team orientation
  • Demonstrates and employs active listening skills
  • Maintains composure under pressure and accurately assesses problem situations
  • Assumes a high level of responsibility and provides direction in a Team-oriented environment, directing tasks to finish by scheduled completion date
  • Communicates effectively, both verbally and written, at all levels
  • Reorders job priorities for Team and self as needed

  • Required: High School Diploma or GED
  • Required: Bachelor's Degree or equivalent work experience - degree in Technology, Finance, Business
  • Preferred: MBA

  • Required: 5 or more years of work experience in Project Management
  • Required: 2 or more years as a Project Manager
  • Required: Knowledge of issues/risk management and project change requests
  • Proficient knowledge of strategic and financial analysis

  • Required: PMP certification or equivalent work experience as a Project Manager


  • Ability to perform work duties from limited space work station/desk/office area for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19
More Information on Southwest Airlines
Southwest Airlines operates in the Aerospace industry. The company is located in Dallas, TX and Los Angeles, CA. Southwest Airlines was founded in 1971. It has 28585 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 31 open jobs at Southwest Airlines, click here.
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