About the team: 

As part of the Technical Program Management team at HashiCorp, you'll plan and execute strategic initiatives and manage operational aspects of software delivery. You will drive complex programs and initiatives across multiple disciplines primarily product delivery, launch, adoption activities and steering strategic engineering initiatives end-to-end.

You'll also improve cohesion and establish great ways to work together with our cross-functional partners in product marketing, design, customer success, legal and sales. You should have a strong appreciation for the scaling process while remaining lean and efficient, thrive in a dynamic environment, and have excellent interpersonal skills. Through your work program managing, defining workflows and processes, you'll enable scalability and greater efficiency, as well as overall engineering team health.

Our engineering and product team, as well as the other cross-functional teams you'll work with, are largely remote. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

In this role, you can expect to:

• Works with cross functional teams to create and enhance an exceptional experience for Hashicorps cloud customers. 
• Manage the interaction between engineering, product and other functions by identifying priorities, gaps within the process and ensuring teams are enabled to support the Hashicorps cloud initiatives. 
• Own or build systems that create or promote important functions that improve the customer experience with documentation, status tracking, and communication between project stakeholders to ensure delivery and overall program health. 
• Establish, drive and continuously improve standards for processes that promote a high standard for product delivery and efficiency of teams
• Contribute to an environment that's conducive to great execution culture and removes obstacles to projects completion

You may be a good fit for the team if you have: 

• 5+ years of experience as a project or program manager with experience establishing programs, prior experience managing IT/software projects through full lifecycles
• Experience advocating for production engineering / SRE best practices + operational maturity in a highly-scalable SaaS environment
• Familiar with AWS, DataDog, PagerDuty, and the HashiStack tools
• Familiar with Terraform
• Familiar with Incident Management in a software environment
• Strong project management skills
• Proven ability to solve routine and complicated problems creatively and effectively
• Excellent verbal & written communication skills, empathy for the needs of all stakeholders, and a track record of delivering projects
• An appreciation for engineering and product management practices and are able to advocate for project owners as needed
• Experience in a rapid growth of the organization, working cross-functionally with teams delivering enterprise software
• Strong bias for action and an intrinsic ability to deal with ambiguity
• Open-source and experience working with corporate areas, such as compliance and threat detection is a plus

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