Sr Technical Program Manager, Core Infrastructure at Uber

| San Francisco, CA
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About the Role
The Uber Technical Program Management (TPM) team plays a critical role in executing high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our product and engineering organizations. A TPM in this role will structure and drive large complex cross-team technical initiatives in Core Infrastructure spanning Networking, Compute, Multi-Region, Multi-Zone, Capacity, etc to name a few.
This TPM will lead the problem space, work closely with engineering/product leads to conceptualize solutions, organize/align multiple engineering teams for delivery and drive execution leveraging milestones/KPIs. She/he will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks and communicating status to upper management and project stakeholders. The TPM will intrinsically act as a coach to engage and energize the product and engineering teams to achieve aggressive goals.
What the candidate will do:
You will collaborate with the Core Platform teams to plan, execute and deliver various programs. You engage with partners across the organization and ensure that the platforms and Infrastructure meet their needs. You build relationships and trust with various influencers and drive programs with compassion and integrity. You are not afraid to make key decisions and be direct in your conversations!
• Lead sophisticated and large scale cross-team and cross-functional programs and initiatives.• Understand end goals and formulate plans to meet those goals. Define Objectives and Key Results. Ensure broad agreement and alignment on them. Execute on those plans, and ensure timely delivery.• Identify and mitigate risks, proactively remove obstacles and handle escalations.• Develop broad technical knowledge and domain expertise. Understand the long term implications of architectural and technical changes, while not losing focus on the short term deliverables.• Continuously improve and scale the organization. Improve processes where needed, while being cognizant of not slowing down engineering teams.
Basic qualifications:
• Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience.• Solid technical aptitude and an ability to understand technical designs, challenges, and risks.• Minimum 4 years experience as a TPM or Engineering Manager or Engineer in a software, SaaS, or systems development environment.
Preferred qualifications:
• Experience in building and maintaining large infrastructure systems at scale.• Excellent written and verbal communication skills and exceptional emotional intelligence.• Strong cross-team and cross-org partner management. Ability to influence, empower, and align people across a broad variety of job functions through your relationships.• Strong organizational skills to prioritize projects without losing sight of the highest priority items. Be good at facilitating discussions.• Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively.• Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.• Experience with Container & Software networking and knowledge of industry trends in these areas.• Experience with AWS and Google Cloud.• Experience with system level improvements in large scale systems - efficiency, reliability, performance, etc.• Proven leadership skills and partner alignment
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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