Sr. Program Manager - Subscription Services
PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Sr. Program Manager - Subscription Services
San Diego or San Francisco, CA
About this position:
SIE seeks a highly qualified candidate for the position of Sr. Program Manager for Subscription Services. This role will be responsible for driving projects from inception through deployment over a worldwide scale. The candidate will partner with the worldwide Sony engineering and product organization, in addition to other cross-functional teams, to lead, handle, and drive product and operational readiness. The responsibilities listed are not all inclusive and additional duties may be assigned.
Responsibilities:
- Own and drive end-to-end delivery of multiple large cross-regional, cross-functional initiatives with multi-level dependencies.
- Coordinate and collaborate with both internal and external partners to estimate efforts, define landmarks, execute and deliver with high standards.
- Track progress, identify and resolve dependencies, mitigate risks and communicate status to upper management and partners.
- Establish/improve a standard methodology and metrics for the organization with best practices and continuous improvement.
- Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issues and provide support to teams balancing opposing priorities. Get results proactively.
Qualifications:
- 6+ years of Program Management experience driving software development
- Desire to drive process excellence
- Strong communication, problem solving and decision making skills
- Solid understanding of agile principles and release processes and previous experience utilizing
- Shown technical aptitude and an ability to understand technical designs, challenges and risks
- High proficiency with collaborating, process management and reporting tools
- Experience in multiple large cross-regional, cross-team initiatives
- Ability to influence without authority
- Ability to work with teams with diversity
- Growth mentality, ability to be innovative and adapt quickly
- Facilitation skills in leading planning meetings, reviews, and retrospectives
- Excellent executive presence and interpersonal skills across all levels of leadership
- Ability to lead both vertically and horizontally in a global organization
- Keen reader of people, culture and situations to take control and make things happen
- Excel in conflict resolution, negotiation, and people management
- Extraordinary organizational and planning skills
- Ability to recognize, communicate and resolve blockers quickly and effectively
- Proficiency with tools in agile development (Jira, Confluence, Trello, etc…)
- Proven ability to tackle routine and complicated problems effectively and independently
Desirable Skills:
- Previous experience with subscription services
- Japanese language skills helpful
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