Sr Program Manager, Global Sales Operations at ERT

| Philadelphia, PA
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ERT seeks a Senior Program Manager, Global Sales Operations to develop and support the use and governance of the consistent project management processes, tools and templates that are used by our initiative teams to execute our strategic initiatives. Will provide project management services for medium to complex-sized projects or programs.

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, Since 2014, more than half of all FDA drug approvals came from ERT-supported studies. Pharma companies, biotechs and CROs have relied on ERT solutions in 10,000+ studies spanning more than three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly - and with confidence.


Our Sr Program Manager, Global Sales Operations
  • Facilitates the development of the transformation strategy, plan and associated communications to keep the team aligned.
  • Enable the transformation through process and template design.
  • Support the organization through mentoring and guidance.
  • Executes governance oversight for program and initiative execution.
  • Track and monitor initiative execution & progress against targets as well as adoption of change across the organization.
  • Supports full governance calendar.
  • Provides ad-hoc support and intervention on program issues/ exceptions.
  • Interact at senior and executive level leadership levels.
  • Effective project management of medium to complex-sized transformation projects
  • Work closely with business leads/SMEs.
  • Escalate any critical issues or concerns as appropriate to the Program Office Leader
  • Create and maintain all project artefacts, including project plans, issue logs, status reports, agendas, meeting notes.
  • Project status reporting.
  • Manage and report on project budget.
  • Foresee risk and implements mitigation strategies.
  • Responsible for maintenance of best practices and methodology documentation.
  • Participate and contribute positively to process improvement initiatives.

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. ERT reserves the right to amend or change this job description to meet the needs of ERT. This job description and any attachments do not constitute or represent a contract.


What we seek -
  • Bachelor's degree in Accounting, Finance, Business, Marketing or related degree
  • 10-15 years of experience
  • Excellent written and oral communication, presentation, interpersonal, and leadership skills
  • Able to identify creative processes/ templates for effective project management
  • Highly motivated and results driven; pushes self to deliver results consistently, on time, and without constant supervision
  • Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, and Word)
  • A strong desire for success and a positive demeanour is essential
  • Ability to influence without direct authority

What we offer -
  • Competitive Salary plus Annual bonus target
  • Excellent On-Boarding plan
  • Global Exchange Program
  • Exceptional Tuition Reimbursement program
  • Comprehensive Benefits Package

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All are welcome - join us!
More Information on ERT
ERT operates in the Healthtech industry. The company is located in Philadelphia, PA, Bridgewater, NJ, Boston, MA, Morrisville, NC, Rochester, NY, Pittsburgh, PA, Cleveland, OH, Longmont, CO and Scotts Valley, CA. ERT was founded in 1977. It has 2905 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 17 open jobs at ERT, click here.
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