Sr Merchandising and Content Program Manager

| Austin, TX
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The Merchandising Space & Content Strategist will be responsible for planning, compiling, developing, and communicating Merchandising promotional, seasonal, thematic merchandising guidance to stores on a regular basis. Reporting to the Manager of Seasonal and Integrated Planning, this is a position on the larger Global Retail Marketing Team. The Merchandising Space and Content Strategist plays a role in realizing the larger Merchandising vision for how major themes and expanded merchandising priorities show up in the stores, benefitting the overall customer experience. A primary function of the Strategist role will be planning and communicating Global, Regional, and Local merchandising and promotional guidance by team in conjunction with merchandising team partners, with the objective of fulfilling seasonal Marketing themes. This role will oversee the content intake & refinement for the Retail Execution Planner from the Merchandising teams and deliver it to the Retail Operations team. Additionally, this position will support Merchandising teams in planning for dedicated and shared merchandising space within stores for efficiency of execution. This role will also partner with the broader Marketing and Merchandising organizations to drive alignment and consistency of programming across the company. This position is one of two Strategist roles, focused on non-perishable merchandising.

Responsibilities:

· Delivers the Retail Execution Planner content for Merchandising teams to Retail Operations

· Supports determination of and planning to support seasonal Marketing themes

· Partners with stakeholders in Merchandising teams on program development

· Generates Merchandising theme content for the Retail Execution Planner

· Ensures merchandising content is regionally and locally relevant

· Connects key seasonal Marketing themes with Merchandising programs and prioritization

· Monitors Retail Execution Planner adoption and compliance by audience

· Contributes to the development, facilitation, and communication of an enterprise cross-merchandising strategy

· Partners with merchant teams to plan in alignment with seasonal priorities in coordination with Retail Execution Team

· Supports merch planning and implementation for dedicated, off-shelf, and shared space display and feature space

· Collaborates with Retail Marketing Team on process development

· Ensures all contributor deadlines are met on a regular basis

· Contributes to seasonal and holiday retail execution planning and communication

· Identifies and implements additional merchandising specific, store-facing content in the Retail Execution Planner

· Maintains content for Retail Execution Planner, including copy, images, reference materials, and training tools

· Contributes to communication platform development as a subject matter expert

· Facilitates any store-specific presentation content in conjunction with Merchandising Presentation team

· Assesses audience feedback of the Retail Execution Planner and implements adjustments where appropriate

· Builds relationships with Global, Regional, and Store teams

Qualifications:

· BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience

· Actively demonstrates and lives Whole Foods Market leadership principles

· Understanding of retail execution fundamentals, including visual merchandising, product affinity, marketing collateral

· Demonstrated, nuanced understanding of the WFM business, food retail industry and the business models of key strategic partners and competitors

· Ability to engage with other leaders to formulate the organization’s long-term strategic direction

· Ability to define strategies to empower and equip leaders to be effective in their interactions with stakeholders

· Experience in building out innovative, effective tools and reporting vehicles

· Experience in providing clear, actionable verbal and written communication to large groups

· Ability to lead and motivate Team Members and partners to advance projects amid complexity and ambiguity

· Ability to foster a collaborative working environment, fostering cooperation and leading through influence

· Business maturity and the ability to offer sound recommendations and make key decisions

· Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions

· Excellent organization and time management skills. Strong project management or operations background

· Ability to form strong partnerships and create common ground with multiple stakeholders across WFM to ensure the effective delivery of Merchandising Processes and Systems

· Knowledge of and passion for Whole Foods Market core values and company mission

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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