Chewy
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Hybrid

Sr. FC Program Manager - Reliability

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Our Opportunity:

Chewy is seeking a seasoned and hands-on Sr. Reliability Engineering Program Manager to lead our Reliability Engineering team.  Key activities for this position include developing, owning, and driving maintenance reliability practices that will focus on building a world class reliability system. This role will also develop and implement training strategies to increase skill sets across our Chewy Maintenance teams. The Sr. Reliability Engineering Program Manager will work to enhance our maintenance capabilities to deliver improved equipment reliability, decrease unscheduled repair and maintenance time, and develop strategies to drive lower maintenance costs. The ideal candidate for this role will possess excellent communication and organizational skills with a technical depth of knowledge related to automated sortation and robotics equipment.  In addition to leading the reliability program, this role will have input into capital purchases based on Failure Modes and Effects Analysis (FMEA) and total cost of ownership estimates. 

What you’ll do:

  • Oversee the development and execution of the Chewy reliability program through our Computerized Maintenance Management System (CMMS) and Training Certification Program.
  • Through analytical tools, work with internal stakeholders to identify equipment end of life (EOL) opportunities, required equipment and process upgrades and develop & manage long-term capital investment plans
  • Develop equipment standards to eliminate hazards for operators and maintenance personnel required to maintain equipment performance
  • Drive preventative and predictive maintenance programs to maximize equipment uptime and lifecycle
  • Develop and maintain SME level knowledge for technology trends, safety and maintenance practices.
  • Develop and drive clear business driven metrics to track asset and team performance
  • Drive consistency of process, standards, and reporting across functional teams
  • Provide leadership, mentorship, and support for field-based and central teams with the expansion and continuous improvement of Chewy’s Fulfillment Network
  • Recruit, interview, and hire exceptional talent in the Facilities and Engineering fields


What you’ll need:

  • Bachelor's degree in Reliability, Electrical, Mechanical Engineering, Physics, or a related field of study.
  • 7+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental, and statistical approaches to evaluate product design and manufacture quality/reliability levels
  • Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture, and deployment phases of the product lifecycle.
  • Experience with failure analysis activities and root cause analysis
  • Ability in managing multiple qualification activities and development schedules
  • Excellent verbal and written communication skills
  • Exceptional organizational and project management skills
  • Ability to comfortably work in an intensely deadline-oriented environment
  • Candidate must have an entrepreneurial and self-starting mentality and be able to deal with ambiguity
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Willingness to travel a minimum of 25%


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected].

 To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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