Specialist Solutions Architect

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About the job
The Red Hat North America Alliance team is looking for a Specialist Solutions Architect to join us. In this role, you will be responsible for increasing technical wins in named global system integrator (GSI) accounts in North America. You'll serve a critical role in a larger sales team, helping to develop and then deliver sales strategies from a technical perspective. You'll help lead technical evaluations at our customers through an entire "land and expand" customer journey. You'll work directly with our partner GSIs understanding their business priorities and associated cloud and infrastructure needs in line with their go-to-market initiatives. Through discovery conversations, presentations, demos, and proof of concepts (PoCs) you will qualify opportunities helping the GSI verify Red Hat solution fit and validate Red Hat solution value. Success requires a mix of technical expertise, enterprise sales, and adoption expertise, along with excellent people and communication skills. If you are motivated with a can-do-it attitude, enjoy uncovering new opportunities, and have the expertise to win in a hot yet competitive market, then this will prove to be a rewarding position and we'd love to meet. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

  • Provide technical credibility in the area of hybrid cloud platforms and tools for the sales team
  • Assist in building technical sales and adoption plans with our GSI partners
  • Converse with GSIs to build rapport, as well as to uncover priorities, needs, and requirements and to qualify
  • Identify appropriate Red Hat technologies and offerings to solve GSI customer problems
  • Deliver presentations and demos to diverse audiences (executive to individual, tech to business, one to many) spanning: basic overview, technical overview, and deep dive explorations
  • Lead PoCs, enlist and manage the efforts of Red Hat Support Engineers, help scope, design, and deliver proof-of-concept engagements; help define PoC success metrics and capture results
  • Ensure knowledge is transferred to the customer regarding the solution, its fit, and the value it delivers as proven in the PoC
  • Help identify and coordinate the efforts of experts from across Red Hat (including product business units, marketing, consulting, and alliances) when delivering through each sales cycle
  • Form relationships with GSI technical associates to guide, build trust, and identify new opportunities
  • Help prioritize and manage the technical sales effort across a portfolio of deals that span several territories, accounts, and account executives and have different probabilities of closing
  • Travel and present in front of customers up to 60% of the time


What you will bring

  • Bachelor's degree in computer science, computer engineering, or equivalent experience
  • 5+ years of experience as a field presales engineer selling Kubernetes, cloud platforms, or other cloud based enterprise solutions to G2000 companies
  • Ability and initiative to research and learn new technologies, to take in new information, and understand complex topics and then to pass this on to others
  • Ability to ask questions, share concepts, and present to technical technical buyers with credibility and depth
  • Ability to share concepts and present to non-technical buyers, simplifying the technical message and relating it back to value for the business
  • Ability and willingness to learn, deliver, and customize Kubernetes-based demos
  • Solid debugging, troubleshooting, and general problem-solving skills
  • Direct experience with Linux containers and container clustering technologies like Docker, Kubernetes, Rocket, and Open Container Project
  • Direct experience with application build automation processes and tools like continuous integration (CI) and continuous delivery (CD), Apache Maven, Jenkins, Tekton, and Git
  • Experience in automation processes and tools, preferably Ansible
  • Excellent time management skills
  • Solid written, verbal, and social communication skills for presenting to internal and external audiences
  • Willingness to travel up to 50%


About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!


Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

More Information on Red Hat
Red Hat operates in the Automation industry. The company is located in Raleigh, NC, Ann Arbor, MI, Atlanta, GA, Austin, TX, Boston, MA, Washington, DC, Charleston, SC, Charlotte, NC, Chicago, IL, Dallas, TX, Denver, CO, Durham, NC, Los Angeles, CA, Minneapolis, MN, New York, NY, Richmond, VA, St. Louis, MO, Sunnyvale, CA, McLean, VA and Westford, MA. Red Hat was founded in 1993. It has 20000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Flexible work schedule. To see all 19 open jobs at Red Hat, click here.
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