Senior Technical Program Manager

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Who are we?

We’re Helium 10, the leading Software company for Amazon sellers. We move fast, really fast, so we need someone who can keep up. We’re experts at our craft (and if not, we become experts, fast!) and we hold each other to a high standard. Why? We’re shaping the future for Amazon sellers and our customers deserve the best. We make tough decisions, own up to mistakes, and above all, we find solutions to problems.

This position can be performed from anywhere within the United States and is open to remote.

Who are you?

As Senior Technical Program Manager at Helium 10, you will drive critical cross-functional initiatives within the product development organization. You will also be responsible for developing high-impact programs across our Product and Engineering organizations - tackling performance bottlenecks, improving initiative status visibility, reducing manual tasks through automations, and increasing internal efficiency through documentation.

Duties and Responsibilities:

  • Project manage complex and large scale cross-team, cross-functional initiatives. 
  • Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders.
  • Establish lean processes to help the team operate more effectively, with a focus on productivity and value.
  • Provide visibility to the team’s work and priorities through strong communication practices - including building out comprehensive cross-functional project plans and Jira roadmaps.
  • Build workflows and automations in Jira to support developers, product managers, designers and customer support agents.
  • Support the Product team’s operations through improving process, developing documentation, and monitoring delivery.
  • Mentor other program and project managers.

Job Requirements:

  • 4+ years of experience with program management in software development lifecycles as a TPM, engineering leader, product manager (technical domain), or related discipline.
  • Experience with project management, Agile, and release management.
  • Extensive experience with Jira and Confluence, specifically building automations, reporting, and scrum boards.
  • Effective written and verbal communication skills with both engineering and non-engineering audiences.
  • Proven track record of managing and delivering large-scale projects on time.
  • Technical proficiency to understand and contribute to implementation decisions with engineering and product counterparts.

Bonus Points:

  • Experience working with distributed teams across time zones.
  • Low-level software engineering experience

Why you should work for Helium 10!

  • Fun atmosphere and company culture
  • Competitive compensation and benefits (70% paid medical, dental, and vision, and much more!)
  • HSA, FSA, life insurance, long term disability, commuter benefits, and tons of ancillary benefit options!
  • 401k match
  • 11 paid holidays
  • Paid time off
  • 4 weeks paid sabbatical after 2 years
  • Flexible work schedules
  • Public recognition platform
  • Virtual happy hours
  • Work sponsored events
  • Tons of educational opportunities
  • Creative workspace

#ZR

Helium 10 needs EXPERTS! If you are an expert Product Manager and would like to join the Helium 10 family please apply today!irvine

More Information on Helium 10
Helium 10 operates in the eCommerce industry. The company is located in Irvine, CA. Helium 10 was founded in 2015. It has 288 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Open door policy and OKR operational model. To see all 2 open jobs at Helium 10, click here.
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