Senior Technical Program Manager at Microsoft (Raleigh, NC)

| Raleigh-Durham, NC
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Senior Technical Program Manager
Do you enjoy solving business problems through great software? Do you want to make an impact on healthcare? Our team is focused on solving problems in the Healthcare industry and we are looking for Technical Program Managers who love to learn and are eager to share what they know with colleagues and customers.
The Commercial Software Engineering (CSE) team is a global engineering organization that works directly with customers, leveraging the latest technologies to address their toughest challenges. We work closely with our customers' engineers to jointly develop code for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, delivery teams, partners, and open-source communities to empower our customers to do more with the cloud. We pride ourselves on making contributions to open source and making our platforms easier to use.
We sit side-by-side with our customers to collaboratively innovate custom solutions tailored to solve their challenges. Our work involves the development of high-impact, open source software assets that contribute to the Microsoft platform that are broadly applicable. Important to this role, we're looking for candidates with a solid foundation in PM fundamentals, a proven track record of driving customer success, experience with Executive communications, a passion for cloud native application technologies, and experience working closely with software developers to design and build great software for customers.
CSE is part of the larger Industry Solutions (IS) team which is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft's mission of empowerment - and cutting-edge technology - to life for the world's most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.
Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!
Watch this video to learn more about who we are and what we do: https://aka.ms/csevideo .ResponsibilitiesResponsibilities
  • Drive customer engagements to deliver well-defined products that generate immediate customer value and high-quality, broadly applicable software contributions to Microsoft products and to open-source communities
  • Influence product roadmaps by developing relationships with product teams, sharing insights and data from customer engagements, and driving executive communication.
  • Scale impact by identifying top priorities for in-demand subject matter experts, manage backlog and assets that help scale top customer patterns, and accelerate developer success by building trust and sharing cross-organizational best practices.
  • Participate in hands-on coding activities to maintain up-to-date technical knowledge.
  • Understand common cloud architecture patterns and trade-offs, best practices for cloud engineering, developer productivity issues, etc.
  • Contribute to a collaborative culture that embraces inclusivity and diversity
  • Continuously drive excellence in program management fundamentals to continually build our shared best-practices
Qualifications Qualifications
We are seeking people who have experiences which reflect the qualifications below:
Required Qualifications:
  • 5+ years program management experience including shipping complex products or production systems that run on a public cloud
  • 2+ years experience managing cross-functional and/or cross-team projects, working closely with software developers
Preferred Qualifications:
  • Strong program management (PM) experience in managing customer relationships and engagements, triaging and managing priorities, and working closely with software developers.
  • Deep understanding of cloud services and architecture, including business drivers and emerging trends across Microsoft and non-Microsoft technologies
  • 6+ years experience managing cross-functional and/or cross-team projects. Proven track record of delivering impact as a product/program owner.
  • A good working knowledge of agile software development methodologies and tools such as Azure DevOps, GitHub, or others
  • Proficiency in creating technical reports, white papers or case studies
  • Experience working within and directing geographically dispersed, diverse, and virtual teams
  • A Bachelor's or Master's degree in Computer Science or a related discipline or the equivalent
  • Comfortable with travel to meet customers and partners for 3 - 4 days every 2 months
Note: This role requires that individuals be US Citizens or Green Card Holders
At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within CSE, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers. It's an informal and flexible work environment and you'll be welcome to work in the way that best enables you to get your job done.
We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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More Information on Microsoft
Microsoft operates in the Software industry. The company is located in Redmond, WA. Microsoft was founded in 1975. It has 206870 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 423 open jobs at Microsoft, click here.
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