Senior Technical Program Manager 1- Inventory Management at Nordstrom
Job DescriptionSr. Technical Program Manager – Inventory Management
A Senior Technical Program Manager (TPM) is part of a key team of Technology professionals managing technical programs that deliver significant business value to Nordstrom and its customers. As a TPM at Nordstrom, you will lead complex and cross team programs to drive the vision and technology in partnership with our software engineers, product managers and business stakeholders.
Inventory Management is responsible for delivering technology solutions supporting our inventory position, which is the company’s single largest asset and the biggest lever of gross margin. How efficiently we manage inventory has a direct impact on the company’s bottom line. Our team is uniquely positioned to have a significant impact on company results and support the overall company experience. As part this organization, this TPM will support the platform and tools that our operations needs for managing inventory activity throughout the Nordstrom network. This is a critical function to get the right merchandise to our customers where and when they want it in the most efficient way possible.
We’re undergoing a technology revolution, transforming traditional retail to delight our customers worldwide. Your impact will be felt by many millions of people who rely on Nordstrom to feel and look great.
Do you have a passion for solving business problems with technology? Do you think about solving complex problems the right way? Join our team and be on the cutting edge of retail technology geared at connecting consumers with the products they love.
A day in the life…
Thoroughly understands the standards, concepts, and principles of technical program management to solve practical needs of the business, while independently managing moderate to large programs
Proactively manages work execution through program dependencies, risks, schedules, budgets, and understands the importance of requirements gathering, prioritization, and clear stakeholder communication
Partnering with stakeholder and technology teams in building product/platform road maps and plans ahead for the next 6 to 12 months, and proactively influences features and functionality
Uses data to report status, performance and communicates using fact-based and relevant data
Applies engineering lifecycle knowledge to feature design, task estimation, design review, story creation, triage, schedule, and performance standards
Engages engineering, design, product, business, and leadership to get alignment on goals and requirements
Deconstructs the long-term goals into well-defined phases and iterative deliverables
Independently manages a growing set of diverse partners, stakeholders and other relationships, clarifying ambiguities and successfully driving alignment. Proactively builds relationships outside of their immediate area with subject matter experts and decision makers.
Participates in technical design discussions and assists their squad in making trade-off decisions by speaking to the customer or user impact of different options
Reads basic code constructs, and understands estimates of effort to complete engineering work streams
Perform basic data querying, analysis and testing tasks when needed
You own this if you have…
A 4-year degree in Computer Science, Engineering or related technical field preferred
4+ years professional experience of technical program management delivering large complex programs/projects in a technical environment
Technology background, especially in a cloud-based architecture with a deep understanding of software development, passion for data and analytics
Proven track record of leading large cross-functional software projects.
Experience managing stakeholder relationships, agile SDLC methodologies, and comfortable with JIRA and Confluence
Both business and technical acumen, including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions
Strong customer and stakeholder empathy. You must be not only the voice of the customer. You must be able to channel many points of view, synthesize them and drive alignment even in times of friction and disagreement.
Comfortable working with remote teams
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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