Chewy
We're on a quest to help people connect through pets.
Boston, MA

Senior Technical Product Manager - Applied Economic Research for Operations (AERO) (Boston, MA)

| Boston, MA
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Our Opportunity:

Chewy's Supply Chain Team is seeking a Senior Technical Product Manager to join the growing Applied Economic Research for Operations (AERO) team in Boston, MA. The AERO team is in charge of driving improvements in supply chain strategy through quantitative economics, forecasting and scenarios analysis.

You will lead collaboration with business and technical teams of economists, data scientists and software engineers  to deliver world-class solutions that are highly scalable and flexible. You will work with stakeholders and multiple business teams to identify, define, and specify solutions for forecasting needs. You will ensure all stakeholders are aware of successes, risks and project status. You will tailor your communications to specific audiences and communicate clearly and concisely to both business and technical audiences. You will also be responsible for managing all the required documentation related to forecasting and economic models.

In this role, you will be an integral part of a highly-autonomous team with the opportunity to directly influence feature roadmap, architecture and product adoption and scaling. This is an individual contributor role reporting to the Director of AERO.

What You’ll Do:

  • Product strategy and direction:
  • Define requirements, develop business metrics to quantify impact.
  • Continually assess the needs of our internal customers and partners in defining and evolving the products and business strategy.
  • Gather inputs from stakeholders, customers, and product team to determine prioritization.
  • Manage feature prioritization
  • Work with Program management teams to troubleshoot user problems when product is in production
  • Manage risk by bridging interdepartmental gaps

Roadmap Planning and adherence:

  • Define a roadmap with a goal of delivering the maximum benefit to the customer and long-term company value.
  • Deliver world-class innovation in features, usability and product performance in a consistent cadence of releases.
  • Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives to ensure maximum ROI.
  • Develop comprehensive product plans incorporating customer needs, establishing the objectives, strategies, and actions required to achieve business goals.
  • Maintain the agile / sprint methodology for the developer teams

Requirements Definition and process engineering:

  • Produce clear, concise documents (e.g., functional, technical specifications, PR/FAQs).
  • Produce high-quality requirements documents and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
  • Support the design of new data driven business processes, elaborate related process maps and assist with process orchestration.

Project management and communication:

  • Own the business cadence and governance (weekly/monthly/quarterly business reviews) for area of responsibility
  • Work with stakeholders to understand their problems and aggregates them into comprehensive use-cases.
  • Communicate roadmap updates to stakeholders
  • Support communication of research results and analyses
  • Communicate project issues and status in a concise, accurate, and professional manner
  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
  • Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs
  • Lead project management of the development and implementation of forecasting and economic models as well as process enhancements using industry standard PM tools

What You’ll Need:

  • 5+ years of experience as a technical product manager or project lead.
  • 4+ years of experience managing technical products or projects from design to release.
  • 4+ years working with Agile or Scrum creating technology deliverables.
  • Bachelor's degree in Computer Science or related field (or equivalent experience).
  • Comfortable working in a fast paced, highly collaborative, dynamic work environment.
  • Demonstrates excellent verbal and written communication skills.
  • Experience using Design Thinking methodology.
  • Experience with AWS (or similar) cloud / compute services.
  • Experience with Machine Learning.
  • Recent experience communicating and reporting up to Executive level leadership.

Bonus:

  • Product Management Certificate
  • MBA or Master's degree in Computer Science
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.

Heather

Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.

Victoria

Senior Integrated Marketing Manager

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