City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
Hybrid

Senior Scrum Master

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SENIOR SCRUM MASTER


WHAT IS THE OPPORTUNITY?



The Senior Scrum Master that will apply Agile practices, tools and behaviors, to improve the speed of delivering value to our business, increase predictability of projects, increase quality of deliverables and will establish a culture of self-improvement excellence. As an experienced Scrum Master, the mission of this role is to help lead our team of innovators and technologists develop and release CNB Mobile App towards creating next-level solutions that improve the way our business is run. The Scrum Master will be coaching development teams to help maximize their potential both at the team level, as well as individually. The Scrum Master's expertise in various technology domains will be counted on to set strategic direction, solve complex, and mission critical problems, internally and externally




Technology and Innovation Division
As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.




WHAT WILL YOU DO?



  • Facilitate medium-to-high complexity Agile initiatives from initiation through release, providing oversight to ensure alignment with CNB Digital Agile/Scrum practices, including but not limited to, project kick-off, sprint, release and deployment planning
  • Accountable alongside the scrum team for the achievement of release objectives and results that meet LOB stakeholders' needs and expectations
  • Manage risks to delivery
  • Track and report the team performance
  • Navigate and identify shared IT services required by the team in the delivery of its objectives
  • Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team
  • Remove impediments to delivery success through the proactive management of external dependencies, medium-to-high complexity team problem-solving and the development of new solutions or approaches to ongoing challenges; has the authority to execute against new approaches and escalate issues through business and/or IT channels where necessary
  • Accountable for creating and maintaining the appropriate vehicles for open communication within the scrum team (e.g. tracker boards) to create a trusting and safe team environment
  • Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
  • Facilitate and engage in business analysis, user experience and technical conversations across platforms and multiple levels of influence
  • Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across; Facilitate status updates, product demos and retrospectives
  • Participates in long-range planning and development of application or product roadmaps with Business Unit Owners
  • Actively demonstrates and reinforces CNB's PRIDE (People, Relationships, Integrity, Dedication and Entrepreneurs) values in day-to-day activities
  • Complies fully with all Bank policies and procedures as well as all regulatory requirements
  • Completes all required training


WHAT DO YOU NEED TO SUCCEED

Must-Have*

  • Minimum 5 years of product development leadership will include additional Business & Technology Services colleagues and Business Unit team members
  • Minimum 3 years Contributes effectively to the collective team effort and offers ideas and solutions to complex problems
  • Minimum of 5 + years of Scrum Master Experience with in-depth knowledge of various Scrum frameworks
  • Minimum 5 + years of expertise in one or more other Agile scaling frameworks (SAFe, Spotify, Kanban, XP, TDD, CI) and how they can be applied in a product development / program delivery environment and 2+ years with the scaling frame works
  • Minimum 5+ years of experience in coaching and enabling scrum team members

Skills and Knowledge

  • Knowledge for various agile frameworks and implementation of Agile Methodologies to multiple teams in large-scale enterprise change projects & programs.
  • Expertise in one or more other agile methodologies (Lean, Kanban, XP, TDD, CI/ Design thinking) and how they can be applied in a product development / program delivery environment.
  • Highly collaborative, excellent interpersonal skills and able to work with diverse personality types
  • Familiarity with modern software engineering techniques such as Continuous integration, build, deliver, test-driven development and other automated acceptance testing techniques
  • Continuous coaching of the team and stakeholders around the team to realize their highest potential
  • Excellent communication and facilitation skills
  • Ability to influence at all levels without straight line authority
  • Ability to work effectively in a rapidly changing, fluid and dynamic environment
  • Facilitate product backlog maintenance, release and sprint planning, story writing and backlog prioritization.
  • Motivate and enable the delivery teams to be self-organized and make them feel like awesome team members
  • Proficiency with Project Portfolio Management solutions, Atlassian Suite (Jira, Confluence, etc.) and MS Project
  • Knowledgeable of Agile tools
  • Banking or financial industry experience preferred
  • PMP certification a plus
  • Agile certification a plus
  • CSM or CSPO certifications is a plus
  • Agile ACP or Program Management experience is the plus
  • Mobile banking and product owner credentials are the plus
  • Managing distributed Agile team is plus ( different geographic locations)



*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


ABOUT CITY NATIONAL



We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.


City National Bank requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.


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What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.
We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
FSAs allow colleagues to set aside pretax dollars to help pay for medical and/or dependent day care expenses.
Disability insurance
Coverage generally begins the first day of the month following hire date. Short- and long-term disability benefits are available to colleagues to assist with periods of injury or illness.
Dental insurance
Preventive care as well as basic and major dental services are provided through either a preferred provider plan (PPO) or a dental maintenance plan (DHMO).
Vision insurance
Coverage is available for vision exams, contact lenses, glasses and frames.
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
When you become eligible for CNB Benefits, the company will provide you with basic life insurance equal to 1½ times your annual base salary, up to a maximum of $100,000 of coverage – at no cost to
Wellness programs
Enjoy access to a wide range of health tools and resources, including health screenings, coaching and/or fitness challenges – all kept confidential and secure.
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

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