Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.

What You’ll Do

• Lead strategic initiatives and provide coaching for leaders and product teams to enable improved agility and delivery excellence across product lines
• Partner with the Scrum Master Leaders to build and grow a global team of scrum masters (USA and Hyderabad, India) and foster a community of delivery excellence focused on business outcomes and results
• Partner with functional leaders to define and execute coaching and continuous improvement plans with scrum masters and product teams
• Embed in the product lines and work hand in hand with Engineering, Product Management, and Technical Program Management to create an environment to enable high performing teams, adoption, and scaling of agile practices based on product line context
• Apply leading practices such as value stream mapping and other techniques to help align on improved ways of working and process improvement
• Introduce newline existing standards and processes where appropriate to create guardrails and pollination of good practices across product teams
• Identifying systemic constraints and impediments that are impacting flow and creating friction for product teams and partnering across product lines and functions to define solutions and process improvements
• Collaboratively apply agile principles, practices, and appropriate metrics across product lines to enable increased visibility, transparency, and measurement of business-driven outcomes and the creation of value
• Establish and foster a cross-functional community of change champions across product lines to drive continuous improvement and optimization of ways of working

What You Know

• 8+ years technology experience with 3+ years as a hands-on Enterprise Coach, or equivalent experience required
• Must have management experience with proven ability to grow and lead a distributed team across multiple geographies, time zones, and cultures
• Experience working in a Product Team Model and DevOps organization required
• Must have both technical and financial acumen to facilitate business-oriented results and experience and proven ability to collaborate and align teams across a matrix-based organization based on the influence
• Deep understanding and experience in Scrum and other agile methodologies and understanding of agile software development principles and practices; i.e. Extreme Programming
• Experience in establishing and defining appropriate standards and processes with cross-functional teams
• Must be self-motivated, organized, self-confident, and self-directing with a proven ability to identify priorities and mobilize initiatives in an orderly fashion to achieve desired results; effective and efficient in facilitating solutions to complex, time-critical challenges
• Excellent situational awareness and an ability to remain calm under pressure and be cognizant of how you are perceived
• Experience in the proactive improvement of software development processes and practices to optimize value delivery
• Experience using Jira and Confluence is a nice to have skill for this role

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Computer Applications or related field

Benefits

• In addition to competitive salaries and benefits packages, Nisum US offers its employees some unique and fun extras:
• Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certifications
• Health & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employees
• Volunteerism Pay - We believe in giving back and in the US, our employees are eligible for up to 40 hours of paid time off each year to volunteer towards the causes that they are most passionate about. This is in addition to personal PTO and paid holidays
• Additional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.