Senior Project Manager at Pearson

| Phoenix – Mesa – Scottsdale, AZ
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As a User Acceptance Testing (UAT) Project Manager , you'll keep an innovative delivery team firing all cylinders and lead the end-to-end user acceptance activities in support of the release and deployment of Direct-to-Consumer deliveries. As a critical effectiveness advisor, the UAT Project Manager will oversee assigned projects/programs and apply exceptional technical, communication, and interpersonal skills, providing timely and concise information across the organization, ensuring effective deployment.

The UAT Project Manager works collaboratively across functions to include, but is not limited to, partnering with the Product, Experience, business stakeholders, and Technology teams to ensure that projects are ready for launch and optimized to meet and exceed the overall user objectives.

RESPONSIBILITY
  • Oversee the planning, documentation, reporting process, and milestone tracking of UAT
  • Coordinate, compile and communicate cross-program schedules on an on-going basis to ensure proper task to resource needs are being met for all QA requirements.
  • Accountable for overseeing the E2E program UAT within the pre-defined test timetable, as well as cross-train peer resources on UAT tracking and reporting needs with an ability to communicate with both technical and non-technical people.
  • Monitor and report progress to ensure a successful UAT.
  • Assess and compile defect entries into an online defect database detailing all the test steps necessary to reproduce the encountered error, the expected behavior, and recommendations for resolutions or work around solutions and assist in the ongoing triage of those reported defects.
  • Establish and manage UAT timelines; forecast hours, and coordinate with cross-functional partners.
  • Work with both internal and external partners to execute project deliverables.
  • Keep your project lead apprised of project scope and/or timeline concerns and provide resolution options to avoid issues with the E2E program schedules.
  • Support the Project Lead in program communications; to ensure all stakeholders are apprised of status, requirements, and potential risks.
  • Track and update project details in Jira.
  • Ensure documentation is secured and stored in the appropriate systems (Aha! Or Confluence).
  • Organize and facilitate project team meetings, including daily stand-ups, retrospectives, etc.
  • Focus on continuous improvement; define and implement new processes and workflows as needs arise.
  • Communicate in a timely and effective manner.
  • Foster positive and collaborative relationships with cross-functional business partners.

DESCRIPTION

What you will accomplish:
  • You will traffic projects from start to finish while keeping the team abreast of upcoming milestones.
  • You will manage the team's workload by working with team members and cross-functional leads to scope project tasks, deliverables, priorities, and deadlines.
  • You can comfortably represent the project team in all cross-functional resourcing meetings. You will ensure briefs are complete before they are briefed groups, ensuring deliverables are clear, and all relevant information is in them before the proposed briefing.
  • You will communicate on behalf of the team as needed and capture notes and output.
  • You will positively represent the team with your go-getter attitude, respect for every team member, understanding of the business, organized mind, knack for executing, and passion for great ideas.

This should describe you.
  • You have a record of improving cross-functional processes that resulted more efficiently and joyfully from working.
  • You have experience working with startup projects focused on multidisciplinary work.
  • You flex your interpersonal skills and enjoy building relationships across functions.
  • You have experience shepherding work in a high-pace environment in all stages: from conception to execution.
  • You are comfortable with ambiguity.
  • You do not always wait to be told what to do; you proactively look for ways to add value that the broader team can feel.
  • Reporting to the Director PMO, supporting the E2E Project Lead, the Experience, Product, and tech teams.
  • Highly organizational, detail-oriented, project management skills and can handle multiple projects within a fast-paced environment.
  • Bonus Points for
  • Ability to quickly shift priorities to meet deadlines based on ever-changing calendars Excellent communications skills and knowledge to manage confrontation and provide options for your business partners
  • Displaying strong self-motivation and self-advocacy
  • Maintaining a professional, positive attitude while also contributing to a friendly, fast-paced environment for effective team dynamics.

QUALIFICATIONS
  • 4+ years of experience in project management, e-commerce, and production, ideally with direct exposure to coordination and leading user acceptance testing.
  • Strong collaboration, communication (verbal/written), and interpersonal skills
  • Great affinity for developing relationships with both internal and external partners
  • Ability to quickly shift priorities to meet deadlines based on ever-changing calendars
  • Ability to manage multiple high-stakes projects at once and effectively keep projects on track and in scope
  • Proven ability to pivot quickly and prioritize assignments - yours and others'
  • Relentless motivation to optimize internal processes
  • Excellent communications skills and ability to manage competing priorities and provide options for your business partners
  • Displaying strong self-motivation and self-advocacy
  • Maintaining a professional, positive attitude while also contributing to a friendly, fast-paced environment for effective team dynamics.
  • Solid skills in Microsoft Excel, Sharepoint, Jira, Confluence, and Smartsheet.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racistcompany in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Direct to Consumer

Schedule: FULL_TIME

Req ID: 3198
More Information on Pearson
Pearson operates in the Edtech industry. The company is located in Chandler, AZ, Iowa City, IA, Minneapolis, MN, Tupelo, MS, Concord, NH, Hoboken, NJ, Albuquerque, NM and San Antonio, TX. Pearson was founded in 1871. It has 29811 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1616 open jobs at Pearson, click here.
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