Senior Project Manager at Anaplan (Minneapolis, MN)

| Minneapolis–Saint Paul, MN
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Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

We want you to think big and act boldly by expressing your authentic best self! Anaplan is looking for a tenacious Senior Project Manager to join our Care Operations team in MINNEAPOLIS, MN. This is a stellar opportunity to get involved in a highly visible, large-scale SaaS cloud company. This role is an immediate full-time position. If you’re ready to roll up your sleeves and drive unique enhancements into the organization, keep reading.

Come see for yourself what an exciting place to work looks like.

Insight on your impact

As an Anaplan Project Manager, you will proactively engage with our Care Management team, along with a large cross-section of Anaplan’s internal and external customers. This will involve engaging with support issues even before they are known to the organization and being at the forefront of major valuable change within the team. This role will enable you to layer multiple project streams, work with smart solutions and systems, and drive tangible quantitative results that drive Customer & Employee satisfaction.

To succeed, you must be methodical, curious, creative, highly motivated, flexible, and able to work in a fast-paced Agile environment.

What you’ll be doing:
  • Reporting to the Sr. Manager of Customer Insights and Operations, you will be responsible for the delivery of projects, with the direct partnership and collaboration of the Customer Care leadership team.
  • You will be responsible for delivering these projects on time, within budget, in scope, with a primary focus on the quality of solution and customer satisfaction.
  • Defining post-implementation activities including documentation, measurement, maintenance, and improvement responsibilities.
  • You will need to have proven expertise in developing detailed project management & execution plans for the assigned project(s) and to manage the delivery with strong support from the leadership team.
  • Additionally, you will be responsible for establishing partnerships with key cross-functional stakeholders and external vendors to drive all requirements and deliverables.
  • Last, but not least, you will be working within Anaplan’s guidelines, policies toward our Customer-First and Employee mission.
What we ask you to bring – Proven Excellence
  • 5+ years of proven Project and Program Management experience, directly driving all aspects involved in medium and large projects.
  • 4+ years of experience managing technical projects involving parallel streams of deliverables which included process changes, software installation, infrastructure implementation, change management, and budget management.
  • Agile certification(s) is required
  • Experience implementing a scaled framework for agile development.
  • Strong leadership skills, with demonstrated ability to lead via influence, in cross-functional environments.
  • Excellent communication skills, in particular communicating technical concepts between audiences of varying backgrounds.
  • Experience with change management in particular new process definition/rollout.
  • Experience with software delivery, continuous integration, and delivery pipelines.
  • Capable of making tough decisions by gathering feedback from important stakeholders and then leading the change.
Technical Skills Required
  • JIRA/Confluence
  • CRM (ideally 3+ years of Salesforce experience)
  • Quality and test planning/execution
Preferred Qualifications
  • PMP certification(s)
  • Data stack experience (e.g. visualizations, ETL, architecture)
  • Anaplan system experience (e.g., implementation, model builder, user)
  • Product Management experience

 Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
 
COVID-19
Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.
More Information on Anaplan
Anaplan operates in the Information Technology industry. The company is located in San Francisco, CA, Minneapolis, MN and New York, NY. Anaplan was founded in 2006. It has 2194 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits. To see all 76 open jobs at Anaplan, click here.
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