Senior Project Manager
Q2 is seeking a Project Manager reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, Project Managers, and Client Project team. The Project Consultant will engage on multiple on-line banking implementations concurrently. The primary role is initiating technology projects, translating and guiding the business processes into technical solutions that meet the Financial Institution’s requirements while also leveraging best practices and core functionality. Responsible for managing the overall expectations of the key client sponsors and executives while controlling project scope, time-line and budget.
RESPONSIBILITIES:
- Managing custom development projects delivered by the Engineering organization at Q2
- Provide oversight and direction of the Engineering support queue and escalated case queue
- Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
- Coordinating both internally with other departments and externally with Q2 clients and 3rd party vendors on project schedule, status and delivery
EXPERIENCE AND KNOWLEDGE:
- Experience with technology and/or development background
- 8+ years of relevant experience
- Strong analytical and problem-solving skills
- Prioritization of development projects for the Engineering team
- Good interpersonal skills
- Excellent communication skills
- Motivated by providing excellent Customer Service
- 8+ years of Project Management experience
- Guiding customer requirements and project workflows
- Preferred:
- Knowledge of Banking practices
- Familiarity with a Customer Relationship Management (CRM) system
- Informal or academic experience with any of the following technologies including, but not limited to: Python, Agile Programming Methodology, HTML/ Java Script/ CSS, SQL RDBMS Management tools, Integrated Development Environments (IDE)
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.