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Dallas-Fort Worth, TX

Senior Project Manager at Nuance (Dallas, TX)

| Dallas-Fort Worth, TX
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Overview:
Our Healthcare Solutions Project Manager is responsible for overall direction, coordination, implementation, execution, control and completion of Dragon Ambient eXperience projects ensuring consistency with company strategy, commitments and goals resulting in high customer satisfaction & system utilization.
Responsibilities:
  • Accountable and responsible for overall project success from start to finish.
  • Manage the relationships with client and partner stakeholders to ensure satisfaction throughout the project.
  • Work closely with internal teams to review, analyze, understand, and define project requirements: Scope, Risks, and Schedule Milestones.
  • Represent Nuance and conduct business with a high level of Professionalism, Competencies and Ethics.
  • Proactively manage risks and resolve issues to minimize crisis and escalations.
  • Learn and comply with all internal Project Management Methodologies, Policies and Procedures.
  • Provide constructive feedback and suggestions on internal process improvements.
  • Lead and manage process improvement projects as needed.

Qualifications:
Education: Bachelor's Degree in computer science or a related technical field.
Years of work experience: 3+ years
Required Skills:
  • Excellent customer facing skills exhibiting good listening and comprehension.
  • Demonstrate competencies in planning & managing a Project's Scope, Schedule, Cost, Resources, Quality & Risks
  • Effectively keeps other adequately informed by presenting information to clients, management, and/or executives using the appropriate communication methods.
  • Understands the client's requirements and sets and manages client's expectations.
  • Displays an aptitude for learning new processes & tools.
  • Proficiency with MS-Project and MS-Office.
  • Must have strong communication skills both written and oral.
  • Ability to build, lead, develop, coach, and motivate a project team.
  • Ability to work with minimal direct supervision and multiple projects in parallel.
  • Self-starter with high energy to meet the needs of a demanding business.

#LI-NS1
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Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.
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An Insider's view of Nuance

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I enjoy being part of our diverse team. There are more than 20 nationalities represented, and we have quite different educational backgrounds and roles, like speech scientists, engineers and business people. We expanded the Vienna office in the last few years, and we cover all ages and levels of experience.

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On the Digital team, we work with the world’s most prominent and trusted brands, every day. Those brands depend on us every day to delight their consumers. We’re a true partner in their success; and we do it with the world’s brightest minds, and some really cool technology. Nuance truly empowers its people to change the world we live in.

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How does the company support your career growth?

Career mobility ties into career development. You bring these core skill sets into these different roles, but what are the skills you want to expand on and grow? How does that fit into your overall career plan? Nuance is a place where you can try on different hats by sitting on different teams, or even just trying them on in your current role.

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How do you empower your team to be more creative?

We unlock the creative potential in everyone by creating an environment where people can trust each other and express their views freely. We follow three principles: focus on the customer and empathize to understand their needs, encourage risk taking, and create a platform to share the stories outlining creative ways teams solved problems.

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I'm most excited about how we will take our expertise gained in the Voice channel to help customers deliver the same frictionless, yet highly secure experiences via Digital Web and Mobile channels.

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