ESO

ESO provides software to help improve community health and safety through the power of data

Hybrid

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Jobs//Hybrid//Des Moines, IA//Project Mgmt//

Senior Project Manager, EPMO

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How You’ll Support Our Mission

Our Senior Project Manager, EPMO is responsible for the implementing transformative strategies and managing enterprise-wide programs and projects. Our mission leverages data to drive better outcomes for our community’s health and safety, this role enables our company to scale while continuing to grow data-related opportunities.

In this role you will be part of our Enterprise Program Management Office team, reporting to the Transformation Director, based in our Austin office. This position is located in Des Moines, IA because several transformative projects will involve the Enterprise Revenue Systems team based in Des Moines.

What You’ll Be Doing – The Day to Day

Drive transformative change through the company
Manage project scope, resources, risks, issues, budget, and timelines for projects
Manage programs and projects simultaneously
Implement project management best practice
Effectively interact with all levels of the organization
Facilitate issues and resolve conflict as appropriate

Who You Are – The Essentials

Translator – You can translate broad strategies into specific objectives and action plans; you are able to align processes and systems in support of strategic priorities
Accomplished – You have demonstrated success by delivering enterprise-wide programs, and you are viewed as a key partner by all levels of management.
Knowledgeable – You have 7+ years’ experience in managing transformative projects.
Curious – You have a Continuous Improvement mindset and are continually striving to determine ways to drive efficiency and effectiveness in your organization; you have a strong desire to keep up with emerging technologies and software development practices.
Business acumen – You’re eager to understand the fundamental drivers of the business, and partner with leaders of the various functions you support to look for ways to enable their strategies.
Detail-oriented – Understanding, documenting, and communicating nuances are important to you.
Guardian – You act as a process guardian, promoting sustainable and scalable solutions. You are a steward of strategy and use that skill to help tie every step of a process back to strategic objectives.
Receptive - You are always eager for and receptive to feedback

Who You Are – The Desirables

· Healthcare, SaaS, or First Responder industry experience

· Deep experience in working with all areas within a software company

· Strong understanding of program management best practices

· Experience scaling companies to their next level.

Benefits & Perks

ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:

Competitive health plans (medical, dental, & vision insurance)
PTO (starting at 20 days) & 12 company holidays
401(k) with company match
Telemedicine service provided by ESO
Savings accounts (FSA, HSA, DCA)
Employee Assistance Program (EAP)
Annual health and wellness and education reimbursements
Paid parental leave, new child program, & flexible parental return-to-work options
Casual office environments and unlimited office snacks and drinks
Peace of mind benefits such as life insurance, disability insurance, and worksite benefits

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our US, Canada, and Northern Ireland offices.

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications in the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

All offers are contingent upon a successful background check.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

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Lacey Thompson

Integration Engineer

A CULTURE OF CARE

Paying it forward pays off

ESO’s culture is about putting people first. From executive leadership to individual contributors, everyone is essential, and the company’s approach to hires, promotions and role changes reflects ESO’s resolve to help others realize their potential. Now on her fourth role in five years, Lacey Thompson says ESO believed in her from day one. From technical troubleshooting for ESO’s product suite as a tier-1 support representative to story-writing and relationship-building as a business analyst, Thompson has honed skills and strengths ESO leaders recognized in her before she saw them in herself.

I can’t say enough about what this company has done for my career. It’s been life-changing.

Harish Nookala

Senior Manager of Healthcare Support and Channel Management

COMMON GOALS

Accessible support by employees, for employees

Over the past two years, Harish Nookala has grown ESO’s healthcare support team while working to evolve its new hire training program. From understanding the uses of ESO’s software to learning how to assist customers, this more accessible onboarding process — designed to ramp up staff within 30 days — is Nookala’s pride and joy. He feels empowered by its success, and by the manner in which managers are encouraged to take point on such initiatives while building out their own unique, tight-knit team cultures. His door is open to colleagues, whose insights inform his approach to channel support.

We’re all here to accomplish the same goal. We all strive in our individual efforts to help reach that goal.

Bryan Brown

Senior Director of Engineering

MODERN ADVANCES

Leading the way in healthcare software solutions

ESO’s health and safety ecosystem has grown rapidly — as has its ability to analyze incident, transport and outcome data. At a technical level, engineers receive full Pluralsight licenses and primarily leverage C#/, .NET and TypeScript for application development; products are built with an Azure cloud-native, microservice architecture, allowing for portability and scalability intended to accommodate global expansion. Repeatability and longevity are factors its engineers constantly keep in mind, knowing the solutions they develop will have life spans beyond one specific project.

Each engineer is given time for continuous learning. Additionally, teams regularly participate in lunch & learn sessions to share their knowledge with other engineering teams.

What are ESO Perks + Benefits

ESO Benefits Overview

At ESO, there is an understanding that life happens. From family emergencies to the toilet that floods the house (yes, it happened), we want to be there for our employees.

Culture

Volunteer in local community

ESO participates in local volunteer activities such as the Austin Heart Walk with the American Heart Association.

Open door policy

OKR operational model

Open office floor plan

Flexible work schedule

ESO provides employees with a flexible work schedule that includes flexible start and end times.

Diversity

Diversity manifesto

Hiring practices that promote diversity

ESO is dedicated to inclusive recruitment and hiring to promote our commitment to diversity, inclusion and belonging.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

ESO employees can contribute up to $2700 annually to their FSA

Disability insurance

ESO provides STD to all employees at no cost. This benefit covers up to 60% of an employee's weekly Salary if out on leave. Employees can also enroll in LTD voluntarily.

Dental insurance

ESO has two dental plans to choose from, with each plan covering 100% preventative and diagnostic coverage. Our high dental plan also includes benefits for orthodontia.

Vision insurance

The vision benefits plan covers eye exams with a $10 copay, and includes $150 allowance for glasses and contact lenses.

Health insurance

ESO has five medical plans to choose from, including a $0 deductible plan, and a HDHP plan, which includes a HSA account for all enrollees.

Life insurance

ESO provides Basic Life & AD&D at no cost to employees. Additional Voluntary Life insurance is equal up to $500,000, or five times an employee's annual salary. Spouse and Child Life also available.

Pet insurance

Wellness programs

ESO provides a $250 Health & Wellness reimbursement for all employees on an annual basis. This can be used for gym memberships, nutritionist appointments, exercise equipment and much more!

Team workouts

ESO's team fitness initiatives include employee led fitness groups.

Mental health benefits

ESO provides an Employee Assistance Program at no cost to employees. This includes unlimited telephone access to EAP professionals 24/7 and 6 face to face visits per calendar year.

Financial & Retirement

401(K)

Employees are eligible to enroll in ESO's 401(k) plan after six months of service. 401(k) will vest automatically for employees, with no additional waiting period after the initial six months.

401(K) matching

ESO provides employees with a 401(k) matching plan managed by Human Interest. We match 2.5% of contributions up to 5% of an employee's annual gross pay.

Company equity

Performance bonus

ESO offers performance bonus plans to certain leadership positions.

Child Care & Parental Leave Benefits

Childcare benefits

ESO offers a Dependent Care Flexible Spending account designed to help offset dependent care costs for children under age 13

Generous parental leave

ESO provides up to 10 weeks paid leave for birth & bonding or 4 weeks of leave for bonding only. We also provide a car seat and week of free meals for the new parent

Family medical leave

Employees who have been with the company for 12 months are eligible for 12 weeks of unpaid family medical leave.

Vacation & Time Off Benefits

Generous PTO

ESO employees receive between 20 and 30 days per year of paid time off based on years of service. This amount is prorated in the employee's first year.

Paid volunteer time

ESO encourages employees to give back to the community by offering 1 paid volunteer day per year.

Paid holidays

Office Perks

Company-sponsored outings

ESO hosts company outings periodically.

Free snacks and drinks

ESO has a fully stocked kitchen including unlimited snacks, coffee and sodas.

Company-sponsored happy hours

Happy hours are hosted on occasion at the team's discretion or for the larger group.

Onsite office parking

ESO offers employees free onsite parking.