Senior Program Manager at RingCentral
Want to change the way work...works? This is your moment.
RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
RingCentral is looking for a bright, motivated Program Manager to help manage customer lifecycle projects. You will play a critical role in organizing efforts across the company and analyzing data to effectively execute and successfully deliver project results.
Manage cross-functional team (Sales, Marketing, Product, IT, etc.) project planning and execution including meetings, document decisions, and follow-up on actions. Assist with pulling, analyzing and reporting of data to inform decisions.
Prepare agenda, capture and track project plans, risks, actions, and decisions. Maintain complex details in an organized fashion.
Track project cross-dependencies with internal stakeholders.
Check in with cross-functional leaders, track progress, and schedule meetings.
Create and maintain slide decks for executive meetings. Report results and progress in weekly meetings.
Assist with identifying and analyzing customer and product data required for decision making
Prepare periodic operational results reports and key performance indicators for use by key stakeholders
Establish and implement processes for successful project execution
Assist program team in creating executional frameworks and strategy planning
You love organizing, making things better, streamlining, and aligning. You have a passion for getting things done. No task is too big or too small in the effort to deliver successful projects. You also have analytical ability and are comfortable with spreadsheets.
Results-Driven: You can be counted on to exceed goals successfully. You roll up your sleeves and do what it takes.
Quick Learner: You are curious and pick up concepts quickly. Because this role interfaces with all parts of the company, your ability to deep dive and understand the workings and issues of many departments is critical. You do more than just keep the records and coordinate, you learn the content and information so that you can add value.
Analytical: You have experience with collecting, organizing, analyzing, and disseminating abundant data with high accuracy
Organizational Skills & Attention to Detail: You are good at setting up systems to keep track of complex items and don’t let small errors slide.
Communication Skills: You communicate information and ideas to individuals and teams in an articulate, focused and compelling way.
Collaborative: You know when and how to follow up with stakeholders. You use your best judgment to get results yet maintain relationships.
Bachelor’s degree with 10+ years of relevant experience, preferably in an operational, technical, analytical, or marketing role
Strong presentation, organization, and communication (written and verbal) skills
Ability to produce clear, articulate, and concise presentation slides (PowerPoint & Google Slides)
Ability to gather, interpret and apply critical thinking to data
Proficient in Excel and Google Sheets
Knowledge of Salesforce is a plus
Benefits and Amenities:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, and meditation classes
Paid parental leave
Milk stork parental account
New parent gift box
Say hello to the future of work. And the end of the resume black hole.
We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon.
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.