Senior Program Manager at Do Not Use - Quicken Loans (Detroit, MI)

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Minimum Qualifications
  • Bachelor's degree
  • Strong written and verbal communication skills
  • Work experience in community development work in Detroit neighborhoods outside of Greater Downtown
  • Strong relationship management skills
  • Experience working with Social Justice Organizations (SJO), Grass Root Organizations (GRO), and Community Development Organizations (CDO) in Detroit

Preferred Qualifications
  • Prior experience working in government, non-profits, or direct services
  • Proficient in Microsoft Office Suite
  • Experience working in Detroit
  • Engaged with local Detroit stakeholders; preferably involved in two or more of the following initiatives: housing stability, arts and culture, public space initiatives, workforce development; or related fields
  • Strong data management, and reporting experience
  • Basic familiarity with CRM and Project Management software: Salesforce, FLUXX, Asana, Trello
  • Experience working with or for corporate philanthropy or foundations

Job Summary

The Detroit Community Initiatives Senior Program Manager manages and develops grants, assists with sourcing new grant and partnership opportunities, and implements projects and programs in close coordination with other Gilbert Family Foundation teams and the Rocket Community Fund team. To be successful in this role, you must have transparent and effective communication skills internally and externally. You'll be expected to act as a professional, conscientious, and attentive ambassador for the Gilbert Family Foundation through all internal and external communications.

  • Responsible for convening internal and external teams for large Gilbert Family Foundation program investments and initiatives
  • Assist with the management of existing and new Gilbert Family Foundation grant agreements
  • Work directly with the housing, education, social & economic development teams from the Rocket Community Fund and the Gilbert Family Foundation to build youth strategies
  • Responsible for the development, coordination, and implementation of existing and new Gilbert Family Foundation programs related to housing, community engagement, youth development, and economic opportunities
  • Work closely with other teams to manage existing and new program initiatives, including the vetting of new programs deemed feasible for Detroit
  • Provide support for other Gilbert Family Foundation teams - Public Space, Arts & Culture, and Economic Mobility - when program support is necessary to advance the overall vision of the organization
  • Work closely with the operations team to ensure program metrics, reporting, and infrastructure are in alignment with Gilbert Family Foundation strategy, mission, and values
  • Deploy grants rooted in community engagement and data-driven decision-making
  • Work closely with community stakeholders to identify projects that build economic opportunity for Detroiters
  • Vet potential community partners and grant proposals in alignment with internal strategies and values
  • Manage program metrics for all DCI programs
  • Build and maintain relationships with local leaders to inform and support community engagement and outreach
  • Support internal processes to drive funding decisions: reporting, presentations, board meetings, and more
  • Coordinate with the PR team and other creative professionals to develop storytelling opportunities that build trust and awareness
  • Consistently engage in local events related to community development, philanthropy, and other relevant topics to raise our level of awareness
  • Assist with the tracking and measurement of team Objectives and Key Results, Key Performance Indicators, and program impacts using qualitative and quantitative data for all Gilbert Family Foundation teams
  • Assist the Director, DCI with special projects and other tasks as needed

Who We Are

The Gilbert Family Foundation's mission is to end neurofibromatosis (NF), a rare genetic disease that causes tumors to grow on nerves anywhere in the body and other various symptoms, such as learning disabilities and skeletal deformities. NF Forward shares a vision with the Gilbert Family Foundation to eradicate NF by funding groundbreaking, cutting-edge NF research. NF Forward strives to raise awareness about NF among a wide range of individuals and invites their support of this innovative vision.


This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
More Information on Do Not Use - Quicken Loans
Do Not Use - Quicken Loans operates in the Financial Services industry. The company is located in Detroit, MI, Cleveland, OH, Charlotte, NC and Phoenix, AZ. Do Not Use - Quicken Loans was founded in 2022. It has 14453 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all jobs at Do Not Use - Quicken Loans, click here.
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